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02-08-2010, 08:15 PM
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PhD
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Join Date: Mar 2006
Location: Washington state
Posts: 2,786
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Emergency Help! IP addresses?
Ok we had our hardrive cleaned off and are now trying to load everything back on.
Working with Roland Versaworks and Roland printer. My question is about getting the IP address worked out between the computer and the printer.
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02-08-2010, 08:19 PM
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Join Date: Mar 2007
Location: Orange Park, Florida
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What do you need to know? What address to use?
Is the computer connected directly to the computer via a cross-over cable or are you using a hub/switch/router?
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(Mr.) Jamie TholeCustom Graphics & Sign Designs, Inc.
Custom Signs Since 1987
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02-08-2010, 08:20 PM
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PhD
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Join Date: Mar 2006
Location: Washington state
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cross-over cable (ethernet connection)
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02-08-2010, 08:24 PM
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Location: Orange Park, Florida
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Well set the network settings in Windows to:
- IP: 192.168.20.10
- Subnet: 255.255.255.0
Then set the printer to
- IP: 192.168.20.20
- Subnet: 255.255.255.0
Then configure the printer in VersaWorks with an IP of 192.168.20.20
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(Mr.) Jamie TholeCustom Graphics & Sign Designs, Inc.
Custom Signs Since 1987
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02-08-2010, 08:24 PM
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Join Date: Feb 2007
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If you are connected direct cable (crossover) from the PC to the Printer, you will need to know the IP of your computer first... Command Prompt: ipconfig (enter)
If is shows 192.168.0.1, then you can set your printer to 192.168.0.2 (set the netmask 255.255.255.0 and leave gateway empty)
Now... which model of Roland do you own?
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Bobby Fosson
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02-08-2010, 08:25 PM
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PhD
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Join Date: Mar 2006
Location: Washington state
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Is there anyway you could walk me through it? I mean I'm not sure how to make those settings.
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02-08-2010, 08:26 PM
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PhD
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Join Date: Mar 2006
Location: Washington state
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Bobby it's an sp-540v
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02-08-2010, 08:27 PM
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Then you will need to use the Roland NETTOOL to set the IP address.
PM Sent
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Bobby Fosson
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02-08-2010, 08:29 PM
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Just found the setup guide for your printer....
http://support.rolanddga.com/docs/Do..._INS_EN_R1.pdf
Page 35
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(Mr.) Jamie TholeCustom Graphics & Sign Designs, Inc.
Custom Signs Since 1987
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02-08-2010, 08:33 PM
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That is for the SP540i
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Bobby Fosson
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02-08-2010, 08:51 PM
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The "i" just signifies that it has the "Roland Intelligent Pass Control" firmware update. The network settings should be the same.
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(Mr.) Jamie TholeCustom Graphics & Sign Designs, Inc.
Custom Signs Since 1987
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02-08-2010, 09:13 PM
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PhD
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Join Date: Mar 2006
Location: Washington state
Posts: 2,786
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Jamie, I haven't gotten back to you. I got involved with another member on the phone and we're going back and forth to solve the apparent conflict between router, printer and computer.
I do appreciate your notes but actually haven't tried them out. If we can't resolve live on the phone I'll mess with your stuff. Appreciate it very much.
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02-08-2010, 09:17 PM
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The SP-540i has the network settings within the printers menu system. The SP-540v does not. It requires the Roland NetTool software to assign the IP to the print server.
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Bobby Fosson
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02-08-2010, 09:30 PM
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Gotcha...
Did some digging and I think I found the correct guide this time.
You can download NetTool here
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(Mr.) Jamie TholeCustom Graphics & Sign Designs, Inc.
Custom Signs Since 1987
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02-08-2010, 09:35 PM
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Got good ole Charlie back up and running... He has the printer connected direct to his PC with CrossOver cable in one NIC and his NIC#2 is connected to his router.
Locating the IP Wizard within the NetTool makes all the difference in the world :)
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Bobby Fosson
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02-08-2010, 09:36 PM
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FYI - I would always recommend NOT having two NICs in a single PC... pain in the rear most of the time.
Wire the PC and Printer direct to the Router/Switch (not Hub) and set Static IP for the printer.
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Bobby Fosson
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02-08-2010, 09:37 PM
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PhD
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Join Date: Mar 2006
Location: Washington state
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Jamie, I'm up and running! Bobby (the admin) was kind enough to work with me and solve all issues via phone!
God, I love this place. Thanks to you also. I didn't get a chance to use your info, but maybe others when searching this topic will benefit from your hardwork searching.
Appreciate you guys. Way much.
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02-08-2010, 09:42 PM
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One of the admins... never forget Fred, Stacy and any other within our secret organization (that I may not even know about)
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Bobby Fosson
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02-08-2010, 11:48 PM
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PhD
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Join Date: Mar 2006
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Quote:
Originally Posted by BobbyFosson
One of the admins... never forget Fred, Stacy and any other within our secret organization (that I may not even know about) |
You are quite right.
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02-09-2010, 12:16 AM
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Glad to see you up and running again Chuck!
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The Bitterness of Poor Quality & Mediocre Service, Remains Long After the Sweetness of Low Price is Forgotten!".......A long gone, yet ever-present Mentor
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02-09-2010, 12:25 AM
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PhD
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Join Date: Mar 2006
Location: Washington state
Posts: 2,786
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Well, no sooner did I say I was up and running and my printer/computer connection was lost again. Versaworks queues up the job, it sees it, but when I hit print, it says "printer is disconnected, please check the cause". How in h*ll can that be?
Grrrr.....very maddening. I've got a pm into Bobby. Right now,....I'm headed home. Maybe things will look different in the morning.
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02-09-2010, 10:33 AM
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This is the exact reason I don't like to have two NICs in one PC...
PM sent threeputt
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Bobby Fosson
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02-09-2010, 10:49 AM
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PhD
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Join Date: Mar 2006
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Yeah, you're probably correct. The company we had set up out server and network did that I suppose. We no longer use that company.
Now I find I can't reach our server from my design station. We definetly need a network guy to come in and help us.
When the new computer company opens up this morning I'll try and give them a call. Then with someone's here, on site, that knows networking maybe I can get up and running.
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02-09-2010, 01:11 PM
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Why not just connect the printer to the network and eliminate the second NIC?
Just be sure that you set a reservation for the printers IP, if you use a DHCP server
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(Mr.) Jamie TholeCustom Graphics & Sign Designs, Inc.
Custom Signs Since 1987
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02-09-2010, 01:37 PM
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Jamie, that is what we are working on now. The description of their network I have now is a bit messed up. Sent them out to buy a Patch cable to directly connect printer to switch.
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Bobby Fosson
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02-09-2010, 01:51 PM
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Very good. Like you, I tend to think an extra NIC equals extra headaches.
(It's threads like this that keep me coming back to this site. Where else can you get this kind of help, so quickly?)
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(Mr.) Jamie TholeCustom Graphics & Sign Designs, Inc.
Custom Signs Since 1987
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02-09-2010, 01:56 PM
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PhD
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Join Date: Feb 2007
Location: Queen Creek, AZ
Posts: 3,769
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Quote:
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FYI - I would always recommend NOT having two NICs in a single PC... pain in the rear most of the time.
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It's like a super sharp kitchen knife... in the right hands it juliennes veggies, in the wrong one it cuts fingers.
Dual NICs are useful in certain situations, such as to separate switch hogging traffic to it's own network... but, as Bobby says, most small networks do not require it because the traffic level is so low.
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02-13-2010, 05:18 PM
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Preppie
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Join Date: Nov 2008
Location: Oshkosh
Posts: 4
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i have tried to run the intercon net tool, but it won't let me "install: ip wizard"....i have both my printer, and my computer on the same icp addy.... subnet the same on both too....any thoughts?...how to get the net tool to work, and how to just get it sinked up....
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02-13-2010, 06:00 PM
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Premium Subscriber
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Join Date: Mar 2007
Location: Orange Park, Florida
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The computer and printer cannot have the same IP address.
The first three sections of the IP need to be the same, but the last section needs to be different.
For Example:
Computer = 192.168.0.1
Printer = 192.168.0.2
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(Mr.) Jamie TholeCustom Graphics & Sign Designs, Inc.
Custom Signs Since 1987
Last edited by cgsigns_jamie; 02-13-2010 at 06:00 PM.
Reason: typo
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02-13-2010, 06:23 PM
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Preppie
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Join Date: Nov 2008
Location: Oshkosh
Posts: 4
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i tried to do what you had said, and still i can't get it networked...."Device not found...status not acquired."....that is the warning I get from Versaworks when I try to type in the correct IP addy....so, the printer, and the versaworks both would have the same number, but i get that error...make sense?...sorry, hard to communicate that one...thanks for your help
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