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Give the CC company all the information but nothing more. Someone will read through your case and make a quick decision which is hard to reverse. At this point, I would move on and let it play out. Go help another customer.
Before the disputed charge, I would have offered a discount to reprint...
That is handy for sure. We are pretty lucky to be in a central Omaha light industrial area right off the interstate. Maybe not as important today, but when we were smaller, and fixing everything ourselves, being close to everything was very helpful. Even just drawing a line on the shelf to...
How do you guys manage inventory in your shop? Do you use software or a paper system? We actually use a simple visual inventory system with Kanbans here at FireSprint. Here's a slide deck and links to our whole system if you feel like it would be helpful. Completely FREE...
Although I am not sure I should cut into the dance here, I will, because we have paid a fair bit of money to be a lifetime merchant member here on the wonderful signs101. :-)
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At FireSprint we wholesale stickers to the trade. We do millions of them. www.firesprint.com Go set up an account and double or triple our pricing to your customers, even if you produce it in house. You know that if you get in a bind you can just sub it out. Free 2 day shipping to Indiana...
Gotta figure out how long it will take. Even if just a guess, document the process so you can get better at estimating time next time.
Then figure your shop rate and multiply it all out.
We run 5 Graphtecs at FireSprint. We run millions of small decals. They are great machines.
Summas are also very good, but we didn’t like the workflow integration into our automations. Most don’t need that tho. You’d be in good shape either way.
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