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Fb950 Image Sensor Can't Find User Edge...

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signman315

Signmaker
Hello all! Wondering if anybody has ever had issues with the image/media sensor not being able to find the user edge of the sheet when measuring? I've cleaned out and around the area where the sensors are located. I did find some dust and cleaned it out but nothing significant. The printer is about 6 years old and never had this part replaced so maybe just a faulty part? Wondering if anyone has had similar experience or insight. Thanks folks!
 
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signman315

Signmaker
Petor said:
do you solved it?
i have same problem
Click to expand...
I did solve it....

In my case it was a bad data cable. I replaced the data cable and it solved the problem as well as a bunch of other little problems that I couldn't figure out. The data cable that HP uses is very poor I highly recommend upgrading it with an aftermarket cable. The only place I know that has one is California Media Services, they are great! They've developed an upgraded data cable with static suppressors and a much thicker/more durable casing. I put that cable in and no kidding my printer has never run so well. I was getting thermistor warnings, it wouldn't purge, print quality issues, slow response from the interface, and all of that hasn't happened once since I put in the new data cable.

With that said you could also have a bad image sensor but that wasn't the case with me. Best of luck!
 
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