Recent content by jeff412

We use Roland Versaworks 5.5 and 6.2. Does anyone know of a way to easily print a julian date code on each product that we produce? Is there a Variable data option to add that? If not in Versaworks, is there another RIP that can do this?

RGB and CMYK will be different. We have found that RGB is usually the color that we want. However there is a lot more to color management than just picking the color you want. Corel and illustrator have color management settings that you should set up. Your RIP will have lots of color...

The usual keypad method to enter service mode. We have version 3.2 installed.

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We do have a second VG2-540 that has no issues running on the same install of Versaworks. I will try the uninstall and see if that makes a difference.

Sometimes it errors when there is no print job. It will do it when I power it on. However, I have only seen this when the ethernet cable is connected. I've never gotten the error with the cable disconnected.

Technician came yesterday and changed the main board, servo board, RFID Board, and the ribbon cable between the main board and servo board. It still errors out after about 10 inches of printing in the middle of a scan, so the feed motor is not running when it fails. He has opened a case with...

The technician just left. He said that service mode can be enabled on the VG2's by going into the service menu. (technician required if you don't have access). Go to Service Switches->Page 10-> Set the last 0 to 1. That enables service mode and it stays enabled for future firmware upgrades. He...

I checked today and we are running Firmware version 3.20.

These are new printers to us. We have GSG coming to change a couple of print heads. I plan to learn the process while they are hear so I can do it in the future. It will be 10 Days from the time I called until they are supposed to be here. Not happy about that and definitely will be doing any...

Sounds like an expensive error

Both of our VG2's are running TR2 inks and we have access to the service menu.