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Recent content by newtothis

  1. Versaworks Ink Type differs after changeover

    If all I have to do is re-rip the files and nothing is lost then that is great. My tech was thinking I would have to reset the software and lose everything that is already set up in my que. I'm wondering if anyone else did this changeover? Right now the software is saying 'invalid ink type...
  2. Versaworks Ink Type differs after changeover

    Recently I had our VS-540 changed from using Lt Cyan, Lt Magenta, White and Metallic to CMYK CMYK. I was told that the print time would decrease and we were not using the white or metallic anyway. There are still issues with some ink not making it through the new printhead which our tech is...
  3. Cross contamination issue

    Final verdict was a dirty encoder strip. Rep came in cleaned it, ran a couple cleaning cycles and the problem was fixed.
  4. Cross contamination issue

    I have to call today since they are not responding to emails. Everything was working fine last week. I will update when I have info or a suggestion works.
  5. Cross contamination issue

    Before I cleaned the printhead there was a Medium and Power Cleaning done. I must have also done around 5 of the normal cleaning cycles after cleaning the print head.
  6. Cross contamination issue

    I have a VersaCamm VS540 and the other day it started printing a drop shadow look which is not in the file. I cleaned the printhead, capping station and changed the rubber wiper. Then I ran multiple Normal Cleaning cycles as well as test prints (see attached photo). Not too long ago I replaced...
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