Recent content by Ridgeracer24

I had a Roland GR-640 for 3.5 months and it lasted about a week before it started to slice cut across the sheet randomly on jobs ruining them. Took Roland almost 4 months to take it back and admit something was wrong with it. They ended up taking back my RF-640 and GR640 and I chose to go with...

I bought a Rf-640 and gr-640 combo package this summer. Worked ok for 1 week than cutter started cutting random slash marks through my prints and would change cut pressure randomly in middle of cut job. Dealer and Roland techs acted like it was me not knowing what I was doing. Long story short...

I wouldn't pay anything and demand they take their defective printer back. I just went through 2 months of fighting with Roland over their GR-640 cutter. After getting no answer for that long the dealer is finally taking my equipment back and Roland is sending me a new printer/cutter combo...

Lol OK on my end. If it was as stupid as a cable change: I was smart enough to try changing that (and Ethernet) before I called bitching about it to my dealer. I've done more troubleshooting on my own machine than most owners would have time to do. Just cause I don't buy the first load of horse...

I did... I spent 2 weeks talking with Sal and Kevin also had 3 separate tech visits with no luck. After 2 weeks of phone calls with corporate tech they finally came to the conclusion to not change offset during perf job and never addressed my pause and lost position issue not to mention my...

Yes I've only had it a month (2yr warranty) and still haven't been able to perfcut the first job I received on it. The dealers been involved but corporate won't just replace it they told my dealer they thought it was user error. BS. There's only people with same issues since march 2017 so they...

Had it for a month and its collected more dust than it has money on jobs its cut. Perfcut is an absolute nightmare and the internal software has glitches galore. slicing material randomly, losing position in the middle of a print cut job and cutting random shapes in random places in sheet (job...

I bought the gr640 rf640 combo about a month ago and the GR640 cutter has been a pain to perf cut decals on and haven't completed the first perf cut job I received since I've owned it. I had to spend $1200 on a linear rail and linear blocks to fix the 13 yr old SP300V that broke down just so I...

lol I love that episode.

Trying to research customer reviews on a roland EJ-640 and can't find much of anything posted anywhere related to pros cons etc. is anyone using these or is there something I'm missing? I know its only a printer but I would imagine someone would of reviewed it good or bad by now or had something...