Recent content by CarNate69

Did IO board fix it?

I like my beef fed with empty boxes of service mode software since I'm sure Roland ships it on a floppy disk.

I know you don't have a high-end sports car or know anything about cars if you think high-end sports cars come with a mandatory service contract. I can make 1lb of spaghetti in the USA for $5. I know you live in the USA when you consider a soda a mandatory part of dinner. Great Value Thin...

You're exactly right. We cancelled our order and don't plan to ever buy another Roland. The sales people have zero clue what a service mode lockout means but try to repeat what roland tells them to say. At the end of the day, they are pushing versacamm level printers on us as production...

Correct link has been added with our experience with this issue.

Another telling quote from scott at roland from the 2019 post above, with a really mind blowing excuse: Scott at Roland - "First, Roland has never condoned access to our service mode or Peck utility. The fact that we “never stopped it” was merely because we couldn’t stop it." Roland Couldn't...

Let's bring this one back to the top, Roland seems to want to make the problem worse for themselves: https://www.signs101.com/threads/new-roland-vg2-vg3-sg2-sg3-users-buyer-beware-you-cannot-fix-your-own-machine.172319/ Edited, added the correct link.

In case you missed it above, here's a link to original thread about locking users out from 2019, lets add that nothing changed from 2019, things got worse for customers, and the post I made back then mentioning a john deere mower and their lack of right to repair (exactly like roland does now)...

One day it will affect you and many other sign shops. This is why telling people about it today matters.

Not the vg3! We try to support all brands and new technologies and even the latest policy changes. We don’t support secret tactics by corporations to try to squeeze money out of consumers. Roland’s Dealer finder tool is gone, but if you message them for a dealer, they get angry about it...

Roland protected their printers for years under a key combination. Mimaki does the same. It’s well known what the key combination was on Roland’s and mimakis. I can go on any website and buy mimaki OEM parts. The difference now? Roland has not told salesman or dealers from what I can tell...

And that's your right - be sure to pay service contracts on your car too, brake pads cost $60 and take about 30 minutes for me to change, but it sounds like you enjoy paying $500 to have them changed by a mechanic, all you need to do is make a little more money to pay for that service, right...

Yes, Mimaki allows user repairs and even offers parts! Right to repair is a huge deal and Roland is taking away our rights and we shouldn't allow it. With this new service mode lockout, we have been moved from owning a printer to essentially leasing a printer from Roland as we would always be...

Thanks to signs101, we have found that the Roland VG2 - VG3 - SG2 - SG3 printers do not have access to service mode any longer with the typical on-menu keypad combination, it's ONLY accessible with the Peck2 tool via a certified Roland credentialed login and a laptop plugged in. This means...

So the technique here is to get a small, fine tipped screw driver that is flathead only. A normal, house repair version of a screw driver has a shaft that is too thick and the head is too wide to fit in the small channel. I used a 1/8" x 2.5" craftsman screw driver, made for repairing smaller...