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Ryan I doubt very seriously that you will be able to find any replacement parts for this plotter as it has been discontinued for 10 years. I was able thank goodness to solve the problem that I was having. What size is your plotter?
I am having the same problem with my Graphtec FC7000 Mk2. I disabled the sensor but now the cut width has been reduced by a good 8". I've even changed the width of my media in the settings to no avail. And of course,I can not get any help from Graphtec as the plotter is no longer supported by them.
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