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  • I have an ultra sign pal grc61. when I switch on the cutter it normally goes straight to roll in order to size the media before cutting. all of a sudden whe i switch on it goes to load media. I do not know what the cause could be. I suspect that the rear sensor, the first sensor when media is placed is not recognizing and sending commands. i am using flexi print & cut 8.6v1 and my OS is windows 7. Any help on what I can do will be highly appreciated.
    Thank you
    william
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