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  1. Arlon 3220 Cast laminate - suitable alternative to 3M 8518??

    We use 90% arlon here, I love their products, we use 510MT for our temporary stuff like coroplast, 4600lx for our midrange or long term indoor stuff, and their slx+ is a great film for the small amount of wrapping we do.
  2. Is it insulting to point out the desired way to set up 3rd party files?

    We also use corel, often times I don't know if the file is wrong because of something they did, or because of an Adobe to corel bug, so it's difficult to tell if a charge is justified. If it's something like removing printers marks, I do that in the rip in 30 seconds at no charge, but if they...
  3. An amazing opportunity!!!

    I assume they came up with that number because someone agreed to it as one point, question is who?!?
  4. What is your quoting procedure?

    Agreed, every large company we've ever done work for wants a firm quote to produce the job, any additional costs need to be approved and a change order is issued PRIOR to the additional work being done. No one is going to let you submit a "rough" quote and then issue a final invoice for a...
  5. What is your quoting procedure?

    I'm always leery of setting up anything with Google, they seem to randomly discontinue products on a very regular basis, they just recently did away with Google My Business and made it part of Maps.
  6. What is your quoting procedure?

    Is your app standalone or do you need another program like filemaker to run it?
  7. Wall Mural on wall with wood planks

    I would look into clear acrylic on standoffs, let some of the wood grain show through.
  8. Rush Fees

    Yup, they expect you to jump through hoops, but don't do the same when the ball is in their court. We have this on occasion, they way we fixed it is to get paid in advance. Quickbooks Online allows online payment with a credit card. Make sure to send them the invoice and tell them "it will go...
  9. Do you charge no-show fees?

    We don't do vehicles very often, but I would imagine if you have set up an appointment and they don't show and don't give notice you would charge them a fee, my dentist does if I cancel less than 48 hours before. They don't know that you haven't brought in a contract installer or an extra...
  10. Install sign off or approval processes?

    Agreed, this is 100% the installers fault, if he can't install a very basic vinyl graphic level I would start looking for another installer. Since he is a contractor, in theory he should be paying you for another print, and reinstalling it at no charge, but good luck with that. I would reprint...
  11. Install sign off or approval processes?

    We've never had a client sign off on an install for reasons noted above, most of the time the person on site is not the person who ordered the job. I would insist your installer take a photo of each job when it's done, no photo, no pay. If you want you could print some NCR forms that the site...
  12. Removing paper liner

    Sometimes if you wet it it helps
  13. Advice with stocking router bits

    I get the bits for my summa here: https://www.betterbits.ca/home They are great quality, and they are in metric sizes which is nice with the summa. We use their a relic bits for acrylic and it gives a great edge, we just use their multipourpose bits for acm, pvc, wood etc and the edges are...
  14. Suggestions Airplane graphics

    Pass on the job, not worth the potential liability
  15. Cost of HF router?

    If polished edges on acrylic is what you are after, can't beat a laser cutter, much faster and no expensive tooling needed.
  16. Cost of HF router?

    Pardon my ignorance, but what would limit the router module from being interchangable between all the F-series machines, it seems like the only difference would be a longer hose and possibly a slightly different overhead arm that the hose connects to. the router module itself just slots into...
  17. Cost of HF router?

    the standard router will do just fine for those applications, Invest in some high quality router bits for the standard router and your edges on ACM will be perfect
  18. Is Scale really that difficult?

    I didn't think the concept of scale would be that difficult for people to grasp, I have a marketing company client who sent me a bunch of images to print, along with the required finished sizes, the images are not even remotely close to the correct aspect ratio, one is currently 120"x36" and...
  19. Cost of HF router?

    the standard router on ours cuts ACM beautifully, we used to send out ACM to get router cut at a shop with a true CNC, and the edges we get now are 100 times better, that might just be because I actually care though... In my opinion the standard router cuts everything we have thrown at it just...
  20. Critique me! 100 Yard Sign order

    Yup, happens all the time, someone calls looking for a "ballpark" quote, give you vague specs, you give them a range from $100 -300, they place the order, and a bunch of details that raise the price and don't understand why you won't honour the $100 price you "quoted them"
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