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Thanks for providing me with additional information on the materials and blade and pressure settings. We don't recommend flex cutting materials thicker than 6 mil, and the max kiss cutting thickness you can cut at full pressure with a 36 degree blade is 10 mil, so I am thinking these materials...

We appreciate the kind words and I will be sure to let Dan & Drew know they did a great job. Best of luck with the F1612 going forward and feel free to contact us anytime if there is anything else that we can do to support your business. Best regards, Phil Johnson Airmark Corporation...

What type of material are you flex cutting and how thick is it? What are you current settings for full & flex length, as well as full and flex pressure? It would also be helpful to know what blade you are using as well as how detailed the cuts are that you're trying to perf. Once I know a bit...

Do you have the standard or HF router system? If you have the standard routing system, what diameter collet are you using? Best regards, Phil Johnson Airmark Corporation (800)527-7778, ext. 112 philj@airmark.com

Eurosystems has some instructional videos for Optiscout here - https://www.optiscout.com/main.dml?sprache=eng Not sure if those videos apply to the version of Optiscout that you are running, or the particular Zund model, but probably a good place to get started as a lot of the functions...

If this is HIP material, a translucent overlay(electrocut is the most common brand name) will work much better for traffic signage and meet the FHWA guidelines. There are certain printers, like the TrafficJet for example, that can print directly onto the HIP material, but the investment in a...

These printers are available for $16,945 brand new, so you may want to keep that in mind when pricing a 4 year old unit. The prices for used S80600's are usually around $5-10k. Not saying this to discourage you, but to hopefully help you find a buyer for this unit if you get the price closer to...

Usually this issue occurs when the cut paths are not setup correctly in Onyx, or flex cut mode is turned to "on" on the cutter. You can check if Flex Cut mode is turned on by using Summa Cutter Control. If it is turned on, just turn that off so the cutter will do both a kiss cut and a flex cut...

As was previously mentioned, swapping the pinch rollers and gently cleaning the grit roller should help improve the tracking/feeding if that is what is causing the issue in this case. You can run a tracking test to see how well the cutter is tracking your materials, so that would be a good...

If your overcut is set to 0.45mm, that is your issue. The overcut should be set to 0.1mm. It's possible you could be thinking about the knife offset value for the drag knife cutters, which would be 0.43mm on the 36 degree drag blades, but those values do not apply to the tangential models. I...

As was mentioned previously, there is an Illustrator plug-in that will apply the Summa registration marks(you can download that here - https://www.airmark.com/pages/summa-s2-series-vinyl-cutter-downloads) and that works up through version CC23. Once the marks are applied, you can use MacSign...

Good afternoon, I would not recommend cutting posters using a D160 cutter. It's going to be difficult to dial in the flex(perf cut) settings to consistently cut the same depth where your tabs are wide enough to keep the cut posters in the material web without them being too large where they...

$2,700 is the cost for the part, and I am checking on current availability for you now. Not sure if I will have an answer today, or if it will be tomorrow morning, but I will update you once I hear back.

So, you could try updating the firmware first, but if that doesn't clear the error then you most likely will need to replace the mainboard.

What Chris suggested is correct. Here's the exact snippet on the error message from the service manual -

Easy fix for this one - Launch Cutter Control, scroll to Autoload, set that to off and hit apply. Autoload the measuring process you described, and you can turn that on and off as needed. Just keep in mind that when you turn that off, the cutter will not read back the material size to the...

Good afternoon, We are a material supplier based in Seattle and carry 3M, Avery, etc. materials. Would be happy to connect sometime to discuss your material needs and see if we can source those for you. My office line is 800-527-7778, ext. 112 and I can also be reached via email at...

Is the feeding happening in the middle of a cut job, or does it happen when you first load the material? If it happens when you first load your material, I would just turn autoload off(you can do this in cutter control) and it won't feed out the material when it is booting. If it's happening mid...

Hi Brent, Our team at Airmark can definitely help. We used to own and operate Summa for 20 years and most of our techs have 10+ experience with Summa cutters, including the original S-Class. We have a variety of support plans that you can purchase, or you can also send us your cutter to...

We(Airmark) have the 399-610 cutting heads in stock. The bracket that holds the blade holder cannot be purchased separately like Frank mentioned, so you would need to purchase the entire head if that bracket is busted. I have had customers glue the bracket back together as a temporary fix, so...