Search results

If you have this connected via USB without using a serial to USB adapter, then most likely all you would need to do is download the USB driver and a copy of Winplot, both of which you can download here - https://www.airmark.com/pages/summacut-vinyl-cutter-downloads Just make sure you configure...

We appreciate your business and kind words! Let us know if there's anything else that we can do to help. Best regards, Phil Johnson Airmark Corporation (800)527-7778, ext. 112 philj@airmark.com

I suspect that this more of a software issue, and not the blade holder not lowering down correctly or getting stuck(this can happen with the older drag heads as they wear down over time, but we don't see this very often on a newer machine). One easy way to test this theory would be to create a...

Hi Terry, You would need to use Winplot with the older SummaSign machines, and it's important to note that replacement parts like mainboards, belts, motors, etc. are no longer available for that machine, so if it were to have any issues, there would be no way to remedy those. We(Airmark) might...

What types of materials do you print on currently? Have you considered getting a separate cutter to do the contour cutting as opposed to using a machine that does both functions? The cut quality would be a lot better with a separate cutter like a Summa and you also would not have the production...

Have you contacted our tech team here at Airmark yet to troubleshoot this issue? If not, I would give our guys a call and I am confident they can pin down the issue and provide repair instructions. Given the age of your flatbed, it could potentially be challenging to find some replacement parts...

Awesome, that's great to hear that Allen got you back up and running! Feel free to call, text, email or PM me here if there is anything else that I can to do help. Best regards, Phil Johnson Airmark Corporation (800)527-7778, ext. 112 philj@airmark.com

Let me know if you don't hear from somebody in the next hour and I can personally request a call for you. Best regards, Phil Johnson Airmark Corporation (800)527-7778, ext. 112 philj@airmark.com

We have a Summa cutter repair site and I think we're the only Summa dealer that offers this service. There is a "depot assessment" that we offer where you can ship us your cutter for a full evaluation and we test everything including the various electronic boards, motors, belts, sensors, etc...

We carry all the different Summa blades, blade holders, cutting strips, etc. if you need them(www.airmark.com). Let me know if there's anything else I can do to help. Best regards, Phil Johnson Airmark Corporation (800)527-7778, ext. 112 philj@airmark.com

Cutting magnetic material is challenging from a tracking/feeding perspective, especially with the thicker magnetic materials. Assuming you are using something 15-20 mil, I would use a table on the front and rear of the cutter to reduce the sag weight, slow the velocity(cutting speed) down, and...

Not sure if you are looking for the drag knife or tangential version, but either way we should have what you need. Give us a call at 800-527-7778 and our customer service team can get you pricing and availability details for the cutting head. You can also send me a message here, or email me at...

If you are in fact using a 45 degree blade with your HP cutter(rebranded SummaCut or S1 D Series), that is likely your issue. The 45 degree blades are only available for the Summa tangential models, not the drag knife models, so you're going to want to either use a 36 degree blade for materials...

Great to hear you solved the problem! Feel free to contact me anytime if there's anything else I can do to help. Best regards, Phil Johnson Airmark Corporation (800)527-7778, ext. 112 philj@airmark.com

When you purchased the replacement handle, did you purchase the full kit from Summa that includes the switch? There is a contact switch that comes with the kit and either the handle is not making contact with the switch(which is what lets the cutter know that the pinch rollers are lowered) or...

Good afternoon, There is a perforation tool available for the F-Series that you could use for this application. It functions similarly to the creasing tools. Here is a photo of what the tool looks like - What sort of application did you have in mind that requires perforation? Best...

There are several guides, and some companies make their own, so it's possible the one you received is quite a bit different than the one we created(which we started when we owned and operated Summa and then refined it over time). If you aren't getting any pneumatic tools, there is no need at all...

Good afternoon, The air compressor that you select will vary depending on whether you are getting any of the pneumatic tools like the POT or high frequency router, but if you aren't getting any of the pneumatic tools a "pancake" compressor will be sufficient for the media advance clamps. If...

Hi Scott, Information on how to configure the IP address for your Summa in Flexi can be found here - http://flexihelp.saicloud.com/en/Content/4_Production/Production%20Manager/Device%20Setups/Changing%20Port%20Settings.htm Your IP address can be found using Summa Cutter Control if you don't...

What firmware revision are you trying to install and what version of Cutter Control are you using? I am confident our tech team(www.airmark.com/support) can figure this one out, but if you didn't purchase this equipment from us you would first need to purchase one of our support plans before...