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If your accuracy issues are being caused because the material is flexing/puckering, then yes, adding the extra rollers will keep the material down flatter and reduce the gap distances between the rollers and your cuts should be more accurate. They will also help to prevent the knife from...

Hi Andy, Welcome from another PNWer and long time member here on the site. We aren't too far away from you here in Seattle and offer all sorts of different media, software, and equipment and I would be happy to be a resource for you if you ever have questions about your existing equipment or...

Just wanted to confirm that the OPOS Cam cutters still require a USB connection regardless of whether you are using the new GoSign software or not. The GoSign software does have a new user interface that has a material manager with customizable tool action sets so you can define what types of...

The accuracy shouldn't be affected by adding additional pinch rollers in the middle(the middle rollers have half the pressure of the outer rollers and the outer rolls are primarily responsible for material tracking), however your minimum cut width does increase by adding each roller by about...

As was suggested, you might get a copy of the spectratone guide from Gerber if you can because you can blend the base spot colors to create custom colors. There are around 80 or so base spot colors with the Gerber machines and the guide will provide the pantone code and tell you which two colors...

Good morning, Unfortunately the answer to your question is there isn't a way to do OPOS cutting on your DC5. On some previous models like the DC4 you could use the machine to do cut only functions using Winplot(this was a while back now) but that was just cut only without any registration...

Hi Mark, First off, congrats on the Summa cutter! Sorry we weren't able to work together on this one but maybe next time we can help. As far as the barcode goes, why are you assigning the barcodes to sheet materials? Typically the barcodes are used when printing multiple jobs up on a roll of...

Do you have a certain budget in mind for the printer and do you have a cutter and laminator already? Also, what software do you have currently or are planning to get for designing your print and cut files? We(Airmark) are a merchant member here on the site and may be able to help but I need a...

You should just need Summa Cutter Control, which is included with the Summa Cutter Tools download that you can get here - https://www.airmark.com/pages/summacut-vinyl-cutter-downloads. When you launch cutter control you will need to hold down the shift key to unlock the service tab. There is...

The 399-307 is the part number for the outside rollers on the SummaCut machines but the 399-308 is for the middle rollers. I looked at the compatibility info for those part numbers and it only lists the D120-R, D140-R, and the D160-R so that could also be why things aren't working correctly...

Looks like you are printing raster images(could be wrong and maybe you can clarify) and not vector images and that probably isn't helping your cause. Whenever possible I would design using vectors with solid colors(spot colors will be better than process) and would avoid using image files like...

Did you try installing the media select kit(395-426 is the Summa part number) on the SummaCut machine? If so, the detection sensor on those functions differently and will not work correctly on the SummaCut(SummaCut face up and S2 face forward). Not sure if there is a way to turn off the roller...

Are you trying to have the cutter recognize the new roller or something else? If you are trying to have the cutter recognize the third roller there is a process for that but if you are trying to modify the assembly to get it to fit on the cutter that will be a lot more challenging. If you can...

Hi Mike, One of the Summa S2's with the OPOS Camera would work well for detecting the marks and there is also a yellow filter(instructions & info attached) for the OPOS sensor that can also be used to detect registration marks on reflective materials. Are you trying to cut engineer grade...

End of the week bump! Thank you to everyone who has already inquired and purchased equipment, we appreciate it! Let me know if anyone has any equipment or software related questions and I would be happy to help. Hope everyone has a great weekend! Best regards, Phil Johnson Airmark...

Good afternoon, This is likely a power supply issue but I would first test the voltage going to the machine from the outlet to make sure you are getting power to the machine. It could also be possible after looking at the photos that you might have a loose connection to the mainboard for the...

Good morning, It doesn't say under my user name(aside from the icon) that we are a merchant member but we have been a merchant member here on the site for almost 10 years now. First as Summa USA and as Airmark for the past 3 years. So, rest assured, we are playing by the rules here. Please...

End of the year and I am always trying to empty the warehouse but the challenge is we have a large warehouse to empty ;-) Win win for anyone looking to add a plotter before the end of the year. Let me know if anyone has any questions about any of the different options. Best regards, Phil...

Good afternoon, A few members have reached out asking about special pricing on the roll-fed Summa cutters as well and just wanted to let you all know that we have yearend offers on those too in case anyone else is interested. Hope everyone is having a great Friday and feel free to contact me...

Good afternoon, Are you flex cutting out these shapes or are these being kiss cut? What material is this that you are cutting as well? If you are trying to flex cut these shapes you might try doing a double pass cut(non-flex) cut at lower pressure and see if you get better results. If you...