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Good morning, Just wanted to bump this thread and also let everyone know that we have a promo code available as well for anyone who may need supplies for their Summa cutter, Epson printer, or possibly some vinyl as well. Promo code is 25OFFCYBER and gets you $25 off an order of $250. Please...

Good afternoon, I hope everyone is having a great week and staying safe, healthy, and productive! We are running a few specials on the Summa flatbeds through the end of the year and I wanted to let members on this site know about the offers in case anyone was looking to add a flatbed to their...

Hi Jeremiah, If this is a D75-R then it should have a USB port on it. If this is an older SummaSign Pro D750 then it may have a serial port and one of the Keyspan RS232 serial to USB adapters from Tripplite should work well for getting the cutter to communicate with your computer. Just make...

Good afternoon, I think you are overthinking this quite a bit. If you are running Windows you will want to use GoSign to output cut only files where there is no contour cutting involved. You can use the material manager to setup the cut parameters for different materials that you will be...

Are your cuts off to the left consistently by the same amount or does that vary at all from job to job? If the cuts are off to the left by the same amount then a camera offset and slot calibration should get the cuts back on. Have you tried switching the slot of the tool that you are using...

Good morning, I would double check your knife depth first(knife should be protruding just beyond the ball bearings on the nose piece) and your pressure setting. For most laminated vinyl your pressure should be around 100-150 grams or so with the correct knife depth. When you have your knife...

You would use it just for reflective/metallic/holographic type materials and remove it when cutting regular vinyl. You can print them yourself and all you need to do is print a translucent yellow on clear vinyl. I've used the filters quite a bit on reflective and they work well. There are a...

Good morning, What Snydo said would work and there is also a yellow OPOS filter that you can use with metallic and reflective materials as well to help with mark detection. Instructions for that process are attached. Best regards, Phil Johnson Airmark Corporation (800)527-7778, ext 112...

Good morning, The quick answer to your question is no, there isn't a way to rout materials thicker than 1". The main reason is gantry clearance on the machine. I would strongly suggest not trying to disassemble the router system as you may end up causing damage to the router system or table if...

One suggestion might be to try kiss cutting the laminated vinyl on the surface first with something like the kiss cutting tool and then send a second cut path with the heavy duty tool slightly offset from the kiss cut to reduce the knife drag as the tool cuts through the vinyl(which is generally...

Just wanted to clarify that the POT-L(POT long) does have a longer blade that is designed to cut the foam inserts as was previously mentioned. The POT is usually a bit too powerful to cut the softer foam boards and really would be overkill for that application. Those types of materials are...

Good afternoon, I would agree with Sean that you should move your pinch rollers outside the registration marks and closer to the edge of your media. In the video it appears the rollers are a couple inches from each edge and usually you will want to set those about a half inch from each edge...

Good afternoon, I'm not sure if this particular material will perform the same as working with reflective vinyl, but you might try using one of the yellow OPOS filters to see if the sensor can detect the marks. I have attached a document which explains the process of using the filters. Feel...

Good morning, Sorry to hear that Grimco support won't call you back. Unfortunately that seems to be pretty common with the Summa cutters that they sell. Typically we would recommend the S2 T Series for this type of material and adding an extra pinch roller or two to the cutter will help keep...

Obviously I am biased being that I have sold Summa for over 10 years now(we used to operate as Summa for my first 7 years) but you can't beat the accuracy and overall reliability of the Summa cutters. Of course no piece of equipment will be perfect but of the options you are considering the...

I would check your port selection in Winplot to make sure you have the correct port selected. You can do the same thing in cutter control and you can either have the program try to automatically detect the communication type or manually assign it. If you have it connected via USB I would ensure...

Good morning, What software are you using for design and for the cutting program? You shouldn't need to run multiple calibrations on a brand new cutter out of the box and I am guessing the software is causing the problems. If you can provide me with a bit more information on your process I...

HI Carl, I would check and make sure you don't have flex cut mode turned on. If that is turned on the cutter will flex cut everything in the job even if you have the file setup to do both a kiss cut and a flex cut. You can turn flex cut mode off in either Summa Cutter Control or on the onboard...

Good afternoon, We should have this part in stock, however we typically can't ship parts to Canada so that may be an issue. Have you already checked with ND Graphics to see if they have one in stock? Let me know if you aren't able to find the part elsewhere and I can check and see if we can...

Hi Dave, The spindle on the HF(high frequency) router is utmost balanced, which means it rotates with less play compared to the standard router and is more stable as a result. The results in smoother edge finishing compared to the standard router. The HF router also has more than double the...