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  1. Timely: Any experience with customer disputing a charge for an order that was produced correctly and that he picked up?

    That's incredible that she thought she could bully her way into free shirts.
  2. Timely: Any experience with customer disputing a charge for an order that was produced correctly and that he picked up?

    Coincidentally, every time my customer in question sends his wife in she seems nervous as hell :confused:
  3. Timely: Any experience with customer disputing a charge for an order that was produced correctly and that he picked up?

    Boudica, I was able to talk him down. He's paying for the shirts and we're printing more for him at around our cost. tbh, usually in a situation like this we do more of a "well here's where you approved this but what can we do to make it right?" but our salesperson was a bit short with him...
  4. Timely: Any experience with customer disputing a charge for an order that was produced correctly and that he picked up?

    Maybe don't post while drunk? No idea what you're talking about.
  5. Need Help Help me please me friends

    Is there a bunch of air in both the magenta lines?
  6. Timely: Any experience with customer disputing a charge for an order that was produced correctly and that he picked up?

    We've got a customer who orders about once a year from us. Haven't had much trouble with him in the past although he's a bit of a self important ass. We just printed 100 tees for him. We sent him the order with all details about size, quantity, etc and detailing exactly what was going to be...
  7. Summa Missed Cuts

    That looks maddening. I'm not familiar with Onyx, but have you tried playing with the cut mark options, even just as troubleshooting (shown are some of the options in Flexi)? If you put alignment marks every three inches will it mess up every three inches?
  8. Tool I use for relative sponsor logo sizing for shirts and banners

    When I have to put thirty sponsor logos on a banner, I use this template to give each sponsor roughly the same visual weight. For different sponsor tiers I size one tier and then try to go around 30% bigger for each subsequent tier. Once I have all the logos sized I grab all of them and resize...
  9. Has WS Display moved completely to Mexico?

    How complicated does a chargeback get when you have the product but it's not acceptable? I haven't had to do that before but I'm getting there currently...
  10. Has WS Display moved completely to Mexico?

    Hey, to piggyback on this thread, I'm planning on giving y'all a go on our next order. Can you help me set my expectations for large format sublimation? We do small sublimation every so often, and I haven't had any real issue with color with photographs on tee shirts. Can you give me an idea...
  11. Trusted Supplier for Table Covers etc.?

    Thank you! I'll give your info to our purchaser to check out for our next order. We're down by Kalamazoo. We do small sublimation every so often, and I haven't had any real issue with color with photographs on tee shirts. Can you give me an idea though of what's reasonable with large format...
  12. Trusted Supplier for Table Covers etc.?

    We were using Overnight table covers otcandapparel.com and then started having color and quality issues with them. We just ordered from thebannerstore.net twice and both times have been terrible - one had really bad banding and the other had the saturation and contrast cranked up so much that...
  13. I need trade show table signs

    Just a follow up to this - we've had bad luck with Showdown on three covers in a row all of a sudden, not sure if there is some new outsourcing on their part or what. edited to add: I was wrong, it was Overnight Table Covers.
  14. Bar Code Software

    Depending on what you're doing with it. In my case my client gets the decals I print, and when they give one to a customer they enter the number on the decal into their system. Then when the decal gets scanned for a wash, their software handles checking to see if it's valid and hasn't expired.
  15. Bar Code Software

    I print 1000 double sided decals every few months for a car wash, and one side gets a barcode. I just use the font "free 3 of 9". I set them up in Coreldraw. I believe you just need to put an asterisk before and after the number.
  16. Installing new flex faces on very old tension frame, anyone familiar with this type?

    It's a 6'x12' frame. The banner gets an extrusion attached to it with window screen spline, the extrusion goes into a channel, and then screws are driven into holes in the outer frame, pushing the extrusion down and thus tightening the face. Does anybody have any tips or tricks, or know the...
  17. Is there any way to salvage these???

    Ah, but the error was 100% mine. I do agree that Signs365 usually fixes things quickly but that line was in the art I sent, I just failed to see it.
  18. Is there any way to salvage these???

    Thanks Stacey! S365 charges $63 for the banner or $90 for the completed product so I'm just reordering as I've got no time to monkey with them - after the holiday I'll pull the junk banners and have a couple of pcs of hardware for the next customer.
  19. Is there any way to salvage these???

    I've got two retractables from Signs365 (so latex print on lay flat material) that came in today. I didn't preflight carefully enough and they both have a light line that runs across them that's about 1/16" wide. I tried isopropyl and a Q-tip over by one edge and thought it was working, but...
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