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Is it possible that the error is 703 or 702? Error 70e is not in the tech manual. One thing that I see a lot on these machines is the that they come setup for 220 power and you have to flip the switch to 110 if you are using 110 for the heaters to work properly. The switch is on the right side...

It's an ink tube clamp assembly.

Most likely you need a new cap top. The black channel on that machine is on the edge of the print head so when the cap top starts to fail, black usually is one of the colors to fail first. It could also be time for a new damper but I would put my money on the cap top.

Yes, it's a protective measure. These machines are just like computers and need to be cooled off to work at their best and to protect them from damage. I think the XC model is old enough that they just had it run all the time instead of having a circuit that reads the temp and turns it off when...

It is indeed.

Usually with a USB to serial adapter you need to choose one of the COM ports. Also, some brands of adapter work better than others for some reason. I have not used that cutter yet but I have used Belkin brand adapters on other machines and they never fail me. Also, you could probably find...

Call the bulk system manufacturer. Your bulk system has failed not the printer.

MikePro is correct. Also, it sounds like you could have a persistent cross-contamination problem. The fact that the blue you are printing is greenish tells me that yellow might be printing where magenta should be. Are you 100% sure that you got all of the magenta out of the yellow line? If so...

The only ports that ValueJets have are USB and Ethernet. If your machine has a serial port it must be a different model. What is your exact model so we can help you better?

Not to call you out but that's not true. The 1304 did use a different version of the ink when it came out but when the 1324 came out, Mutoh made it so the new ink worked in both machines and stopped manufacturing the old style. They use the exact same ink but the firmware for the 1324 is more...

Each head has a thermistor in it that reads the temperature. Temp too high usually means there is a short in the system and/or the ambient temperature in the room is too high. Temp too low means the signal that the main board is expecting from the thermistor is not making it there and/or the...

What kind of inks are they? If they are 3rd party, the different firmware between the 1304 and 1324 will handle it differently and it is very possible that the 1304 allows them but not the 1324. If the inks are OEM and the chip error still persists, the junction board that relays the signal to...

If you have already tried a new cable and it still doesn't work, 99% of the time its the USB connection on the printer that is broken. I have used a local music store who repairs amps and other equipment. It cost me $25.

Who is forcing you to do it?

Use the switch and make sure each printer has it's own unique IP address. Example below: Computer IP Address: 192.168.1.100 Printer 1 IP Address: 192.168.1.101 Printer 2 IP Address: 192.168.1.102 The first three sets of numbers have to be the same for all of the machines. The last set of...

The nozzle check should show us what's going on. I'm thinking you might have some cross contamination going on and/or ink flow issues. Also, with the print feed compensation, moving the setting 6 points is not going to show up very well. I always move in increments of 10 until it's close and...

You want to test for continuity. It should be a setting on your voltmeter under the ohms category. If it beeps or a light turns on, the fuse is good. If it doesn't, it's bad.

It's hard to find JV3 techs in general. They are older machines which means only the older techs will have experience with them. Older techs tend to work for dealers and/or the manufacturer or are retired. The manufacturer doesn't support the machine anymore so the dealers don't either. The only...

True fluorescent and neon colors require specific materials to be able to absorb and re-emit light kind of like glow in the dark materials but not exactly. There are no inks for most machines that can do that. There may be some machines that allow printing of spot colors to have a fluorescent...

In general on the JV3s when you don't plug the head cable in correctly, it tries to protect itself by not powering on all the way. Double check all of your connections and use air duster to clean out the terminals. Replace any cables that have debris, ink, corrosion or physical damage. Once they...