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The setting is in the printer itself. I haven't worked on these enough to have the menu's memorized yet but if you look up "mark detect" in your manual, it should show you where to go.

You need to go into the mark detection settings and adjust your x and y offset. Rasterlink has a test print you can print to help out but I usually just print and cut a cross hair and eyeball it. It will take a couple tires to get it exact but it will be right on the money.

As a current Mutoh dealer I can tell you that they are my favorite vendor. When I email my sales rep, she responds in a timely manner. When I put in a warranty request, they process it fast and send the parts out overnight. Mutoh says that their machines average 0.5 service calls per year in the...

The default setting is every 48 hours but you can change it if you want. It uses a wash solution cartridge which costs about $43 but it takes at least 6 months to use it all. If it's not something you want to use, you can run the machine without it as well.

If you want the head to last a really long time, if you take 5 minutes a day to clean the cap top and wiper, you will be doing more than a lot of my customers. Once a week take a look at the bottom of the head and clean where the cap top meets up if needed. Other than that, keep the machine as...

The Mimaki driver tells the RIP what kind of features it has so pretty much any RIP should work. A couple examples that I know work for sure are, Flexi, Onyx and Wasatch.

They are the exact same machine except the CJV300 has two heads which makes it faster. So the main pro for the CJV300 is it's faster but the con is the maintenance and repair is all doubled. The 300 does come standard with the bulk system where the 150 does not. They both can run on most...

We are not an authorized Roland dealer and therefore they do not warranty them for us. The only way to get a full warranty on a head is to buy the head from an authorized dealer and have their certified tech install it. There is no other way to get a warranty. There is nothing wrong, except the...

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At one point all of these brands used DX5 heads. All of the models you mentioned are DX7 for sure though.

They all use the same print head, the inks all have the same durability and quality, they are all the same speed, all 3 brands are well established and high quality, and they all print 64" wide. The Mutoh and Mimaki will come with a take up reel standard. The most important thing to consider is...

There should be a rubber gasket between the manifold and the head. If that isn't there, that's the problem. If it is there and still leaking, you most likely tightened the screws too tight and/or the gasket is broken. When tightening the screws you should stop as soon as the screw peeks up over...

Awesome! Just make sure you check in the cartridge area for any damage to the sensor. It looks like a small black piece of plastic. Compare what it looks like to the ones that are working to make sure. These sensors are very fragile.

I got a kick out of this one lol. Your butt pushed the cartridge like a lever and it pushed the ink near end sensor just enough to trigger the machine into thinking the cartridge is near end. Unfortunately, the machine remembers the chip and will not allow it to be full again. You are going to...

Check to make sure that the roll of material is not at the end of the roll and taped to the core. It sounds stupid but I, and many of my customers, have done this multiple times. And yes, even though this error is for the CR direction, the PF direction can affect the CR system. Other than...

Do you not have a vector design software? It should be as easy as selecting the contour line and setting your color. Are you just having a hard time isolating the contour line?

Flexi is notorious for having installation issues. If absolutely anything is out of the ordinary it seems to fail. I would delete the current machine setup and go through the setup process again making sure to choose hybrid machine. If that doesn't work, I would just reinstall the whole software.

Smart way of doing it. If OP is going to do it, this is all good advice.

The green power light is hooked directly up to the power supply. They designed it this way to let you know that the power supply is working but the brains of the machine are dead. The machine also has limited protection from shorts especially when it comes to the head. Sometimes the issue is...

I have heard of people doing it successfully but as a tech I have to give the paranoid answer. The major concern is that you might put too much pressure into the new cartridge. This will put more pressure on the whole ink system. One outcome of that could be that you leave for the day, a small...