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Have you always connected through a USB hub? Hubs are notoriously bad when it comes to Versaworks. Also, try updating Versaworks to the latest version if it's not already.

I have never used this printer but . . . I am willing to bet that data is saved as a .CSV file somewhere on the hard drive. In the search bar, type in *.CSV. It will show all of the .CSV files on the computer. You might get lucky and it's saved as InkUsage.CSV or something easy like that.

There are papers for solvent printers. Any paper with a coating on it will not work well with solvent. The VJ628 is a good starter machine and the software allows you to adjust pretty much everything about the printer. Most solvent printable paper I have seen does not have a sticky finish to it.

Although it's not my favorite design software, Flexi might be a good option for you. LXI is Flexi essentially so there would be a lower learning curve then illustrator or Corel Draw. If you are just doing stickers, you could get a Mutoh VJ628 (24" solvent printer) which will be cheaper than most...

Tangential > Drag Knife all day long. It's just more expensive and drag knife style gets the job done well enough for most people. Once you weed a tangential cut job though, you may never go back.

I'm not sure how that specific machine is setup but it sounds like a blown head fuse. Normally Rolands have a separate head board with fuses but on some models the fuse is on the main board. The fact that the machine was printing and then stopped being able to print after you changed the battery...

Is it possible that the internet connection is not being shared with the windows side on parallels? Check the parallels settings to see if there is an option for passing the internet connection through to the windows side.

Anytime you are using boxed profiles, and different models and brands of machines, you will never get colors to match naturally without either making profiles yourself or having them professionally profiled for you. Even though the machines use similar heads, they use different inks, dot...

When switching to service mode nothing different happens at start-up. It just adds the # menus to the regular menu. Double check the menus to see if they have been added. I have never seen a Mimaki that didn't use remote and function to get into service mode but I could be mistaken.

This is a 1/16th" thick glow in the dark engraving material. A full sheet is 24"x48" but you can get it as low as 12"x24". It doesn't have adhesive on it but you could use your own or ask Johnson Plastics to add their 3m adhesive on it but I don't think the 3m stuff they use will be strong...

The head jam sensor should have engaged and protected the head. One of the specific parts of the installation that Mimaki pushed very hard when I was in training for that machine was to adjust the height of the sensor lever. However, a very small portion of the head does stick out below the...

You broke the inside of the head and there is absolutely no doubt about it. On a DX5 head there are 8 separate channels. They never come in contact with each other at any point in the structure of the head. When you push solution through one channel and it comes out the other, it's cooked...

It's probably defective cartridges. There is a little flag on the cartridges that sticks out when the cartridge is empty. If it doesn't, the machine will not switch to the full cartridge. I have seen this happen many times on 3rd party cartridges. "Ink near end" is just the chip guessing how...

You are a customer looking for a magnet. You have 100's of options you could go with and 99% of them are done with inks that will last for 5 years and 1% of them do it with inks that will fade in 1 - 2 years max even with laminate. Which one would you choose?

Customers look for the best price it's as simple as that. Tell me one industry that isn't true. So it's not their fault for doing what every smart consumer should be doing. It's the sign shop that caves and devalues the entire market so they can steal a customer from the guy down the road. It's...

Yes, if the ribbon cable is not plugged in properly or is damaged/dirty it can cause this and is the case more then half the time. Unfortunately, the cause of this can also be a damaged print head and/or transistor on the head board. I say unfortunately because heads are expensive and...

It only seemed to be a problem on the 1604. Even though the pinch roller system is essentially the same on the newer models, I believe the platen is a different design which helped fix the problem.

Longstore 1 is the only in menu option for you that will drain and refill the system and is considered the proper way to drain and then refill the system per Mutoh. What are you trying to do? Change ink types? If you are changing ink types, you definitely want to run the longstore cycle as...

1.6 AMP, 125 V, Quick Blow Fuse This is the fuse you are going to need. I'm not sure if the VP series is a soldered or socketed fuse, older machines are soldered and newer ones are socketed, but this one should work in both cases. If you don't know how to solder properly, find a local music...

Same here. Even if the offset setting is correct in the plotter, if the blade is sticking out too far or too little, it can affect the way the cuts complete. If you haven't already, look through the user manual and find the section on the proper way to install a blade. The FC8600 has a specific...