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The only thing I can think of is not using compression on when saving the TIFF in PS. Try that out and see if it helps. Otherwise, hopefully CorrectColor sees this tomorrow and can help you out more.

It is most likely the rendering intent settings in the RIP you need to take a look at. If the bitmap and vector rendering intents are different, you will get the results you are getting. I'm not sure how to get to those settings in Onyx but I am sure it is in the user manual and/or someone here...

There are a ton of free file transfer services out there, just Google it. I have been using wetransfer.com for years with no issues and you don't even have to sign up for an account. Just put in the info and send the file up to 2Gb.

That will work and is a good way to setup your network for the future but you still need to figure out what kind of connection your HP is expecting. If the HP is expecting a router to give it an IP address, the switch by itself will not work. Does HP give you an option when it comes to setting...

If you are running windows 7 or later, connect the printer and computer together directly with any Ethernet cable. If your network is setup to have static IP addresses for the printer and computer, you should be good to go. If the printer and computer are both using DHCP (The router assigns IP...

You are on the right track. Yes, the dampers in your machine are dual channel which means one side can go bad and not the other. Check the ink lines above the dampers for air. If there is any air at all in the lines, that is a sign of an air leak. Usually air leaks are caused by a bad...

Down is the official way the manufacturer recommends. In fact, the printer won't turn off when the head is in high mode.

If the head stopped printing suddenly and completely, it is most likely a blown fuse. If the head slowly started to print worse and worse and eventually stopped printing all together, the maintenance station needs to be replaced.

What kind of ink are you using? If you are using OEM inks, you probably have a bad profile. If you are using 3rd party inks, it could also be the inks. On any ValueJet I have ever worked on, the ink is dry 2 seconds after coming off the platen.

Your only obligation to in house employees is to pay them minimum wage. Anything on top of that is up to you and anything less is illegal. If they make a mistake, you eat the cost and decide to keep them around or not. Almost every book on this issue says that it is better to incentivize good...

I would recommend the VSI series for the simple fact that it is using technology that Roland is used to and is proven already. The SG series is their, as far as I know, first printer using Richo heads. There is no problem with Richo heads and the Mimaki JFX flat bed uses them with great results...

The difference is where they were sold. Just use the regular 1604 driver.

Saying that solvent can't print on uncoated paper and can't run overnight is very misleading. Solvent was specifically made to print on non-coated media and in 9 years and 1000's of solvent customers, I have never run into a situation where someone couldn't print overnight. The ink is dry as...

Also, if you have a newer model Mimaki or Mutoh, there is a function that allows you to keep track of roll length. Roland might have it too but I haven't seen it. You put the roll length into the printer and it keeps track of how much it uses and then tells you how much is left when you change...

The head board is broken. Your options are to replace the board or find someone who can diagnose and fix component level features on the circuit board. Unfortunately, machine age does not matter when it comes to electronics. There could have been a power serge or just an unlucky short in the...

It's just Mimaki's business model. When the JV33 came out, they stopped making the JV3. When the JV3 came out, they stopped making the JV22 etc. They tend to support the older models for another 7 - 10 years before discontinuing parts and support.

I'm not entirely sure on the technical details but the way illustrator/Adobe rasterizes an image and a RIP processes a file for printing are very different. Do an experiment. Draw a circle in illustrator and save it as a high DPI JPG or TIFF. Then save the same file as an EPS. Send both to the...

Bitmap files like JPG and TIFF are fine when the file has only Bitmap data. Any graphic with bitmap and vector data in it should be .eps or .pdf. If you are rasterizing vector graphics before printing, you are doing it wrong.

Judging by the intervals, I am willing to bet that the head is touching something with ink on it when it goes to do the refresh sequence. Every once in a while the head will run all the way back to the maintenance station to do a refresh. If the wiper is dirty or the cap top is full of ink due...

How does your nozzle check look? It looks like a few of the magenta nozzles are getting contaminated. Check the wiper to make sure it isn't stuck in the out position while the printer prints.