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I do have some aftermarket pinch rollers that we tested and they were too big. You can shave them down to fit but people don't tend to want to do that! That's why we don't have them on the site. I can also get them from Mutoh directly but, unfortunately after speaking with them and letting them...

The suggestions on here are all good ones. I would suspect that the pinch rollers are worn and not feeding properly.

Are you hooked up directly or through a network? If you are on a network, you are going to have to check your router settings to see if something was reset. Your router and/or cables could be bad. You could always hook the computer up to the printer directly to test if that works then you will...

We sell all of our used equipment on Craigslist and have never had any trouble. If you are going to use a non-free website, I would recommend globalgarage.com. They are known more for selling used printers specifically than any other site.

We don't sell the Latex printers so I am not 100% if I can help you out but if they let me, I should be able to drop ship inks to you from Mimaki and get them to you in about 3 days. Shoot me an email customerservice@solventinkjet.com and I'll see what I can do.

I used to work at a nursing home. The people who went for a walk before or after every meal seemed to be the healthiest and happiest. I think what it comes down to is to keep moving if you want to be able to move when you are older. The ones who made it a habit to move around when they were...

Not to mention, most RIPs can process any font even if it's not installed on the computer. It's only when you open the file to edit that it wants to verify the fonts are installed.

Normally I am the one answering questions but I have one for you XC 540 users. I am working on a customer's machine and this is the first time I have worked on an XC540 but it seems very similar to other Roland models. The customer is getting scan motor errors. The first thing I did was clean...

You are getting robbed at 3.75%. If I started a business tomorrow, had no business history or credit, and did only $100 in sales per month I could still get a rate of about 2%. Having no cash drawer is a big no no as well. Who doesn't take cash!? It's literally the best form of payment with no...

The Roland Sp series has held up very well throughout the years compared to the JV3. The main thing I see go bad on used Rolands is, the pinch rollers, cut tool carriage cable, encoder sensor/strip and your regular maintenance parts. Other than that, I don't see a lot going bad very often. They...

Download the stand alone Graphtec cutting software and use that with Rasterlink. The workflow would be something like this - Create file in illustrator, use the Graphtec plug in to add crop marks, send to Rasterlink to print, load the print into the cutter, send the cut file from the Graphtec...

An example would be the Mimaki standard blade has an offset of .3mm. That is the setting I would setup a new blade with. As the blade becomes less and less sharp, that offset can change slightly and cause issues which is one reason they give you the option of changing the setting; to get a...

Offset is a physical property of the blade itself. It's the distance between the exact center of the shaft and the tip of the angled blade. If you have that setup properly, I am thinking it has something to do with the blade up/down speed. Since the issue is occurring on thicker material that...

Our thoughts are with him and his family. He has always been great resource here and just seems like a really great guy in general.

The errors mean that the temperature in the room is too hot and too cold. I am willing to bet there is a broken sensor in the machine. Unfortunately, I have never run into this issue so I am not able to give much advice.

Also, it sounds like you may have received a non-oem station if the wiper and cap top didn't look right. Can you post a picture of it?

If it seemed stopped up when you received it, it might have been an aqueous head converted to a solvent. If they do that and don't get the manifold on properly, it will impede ink flow. Glad to hear you are up and running. If you are ever interested in dealing with an American company, feel...

It sounds like there is either a ton of air in the lines or the maintenance station is malfunctioning or not lining up with the head as it should. The sub tanks filled without error so that mean the cartridges are supplying ink properly. There might be a problem between the sub tanks and the...

Did you change the entire maintenance station or just the cap top?

I have been hearing a lot about people sending the job over to the RIP as an RGB file instead of CMYK to reach deeper blacks. So far from what I have seen, it works well.