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Take a look at the bottom of the print head and clean any ink that is building up around the edges. Ink tends to build up and cause streaks like this. If everything is nice and clean, I would start by replacing the dampers. Failing dampers can cause ink to drop out when it's not supposed to...

No problem! I am willing to bet that the chip on the cartridge was programmed improperly or something along those lines. You could always try another cartridge to be sure. Then ask your ink supplier to send you a new chip or cartridge if that ends up working.

I've never adjusted it on that machine but in general Epson heads are designed to work best at 2mm from the platen. That means the actual nozzle surface of the heads would be 2mm over the platen not the carriage base.

Is that what the screen actually says or is there a specific error code. I have never seen that error and it's definitely not in the tech manual. Usually you will get an error that looks like, "S/C read error", or , "Not original". Take a flashlight and take a good look in the cartridge area...

I've always liked the Graphtecs and I have many customers who run them without issue. The CE5000 series is only 1 generation back so parts should be available for a while. I would say in perfect condition a 48" version is worth about $1700-$2100 which is about half the cost of the newer 48"...

Sounds like you thought of everything. The only thing I would add is to check your email settings. If your emails are saved on an external server, you should be able to recover them easily. If they are saved locally and then deleted off the server, you won't be able to get them back unless you...

Low temp errors usually mean the print head temperature is abnormal. You can check the head thermistor in the service menu. You should have a reading of about room temperature or slightly higher. If the thermistor temperature is extremely high or low compared to room temp, it can mean that the...

You definitely blew the fuse. The good news is that they are fairly easy to replace. If you don't have the proper soldering skills, you can usually find someone to do it for you. We bring them to the local music equipment repair shop. They have a guy who works on amps etc. He replaced fuses for...

If it stops before going to print every time, your head lock mechanism is most likely malfunctioning. It's pretty common on these ValueJets. Tape the head lock down so that it is permanently unlocked and try to run a print. If it works fine, you just need to bend the head lock bracket back into...

I'm leaning more towards an electronic issue as well. The first thing I would do is, with the machine turned off and unplugged, unplug the head cables and check them for debris and/or damage. Use air duster to plow out any dust in the terminals where the cables plugs into the head and the slider...

You could always go into service mode and have the sensor auto adjust to the gold or silver. You will want to adjust it back for white vinyl however. The newer model Mimakis actually allow you to do this in the user mode now for this reason.

I have spoken with Bordeaux about this exact situation and they say the inks will cause issues if mixed. As stated above, your best bet is to flush the black channel completely and refill with the proper ink. The damper should block any coagulated ink from the head but I would change the damper...

This is the problem right here. The plastic gear most likely cracked/separated and is now giving a little every time the tool moves back and forth. You can tell by the way it flattens the curves and closes the gaps too early.

Dampers should naturally be half full but I do see a fair amount of completely full ones and it is usually a sign that the maintenance station is failing or they are just old. So if yours are half full they are working properly. If there is any air in the ink line, you probably have a bad seal...

Here are some pictures of how a genuine Mimaki head comes packaged. This is one we had in stock and unopened. Outer box has sticker with part number and serial number on it Inner box is a clam-shell type container that actually holds the head The head it self has the memory boars with...

It may be a genuine Epson DX5 head, which the JV33 and CJV30 machines use a modified version of, but it would be misleading to say it is a genuine Mimaki head. A genuine Mimaki head always comes with the memory chip and has the head rank data on it so the head rank sticker and chip head rank...

99% of the time error 202 means the head is not genuine. In fact error 202 is specifically designed into the printer to spot non-genuine heads. Also, genuine heads come with the head memory chip already installed so if you had to purchase the chip separately, the head is definitely not genuine...

I have a customer running CMYK+W and he is loving it. The only issue I see is that you basically lose 2 print head channels setting it up that way. The magenta and cyan channels on the white head never get used during printing. After we set it up for the customer we thought, "Why didn't we just...

Go into service mode and then the print head adjustment menu. Skip, "bias" and "vertical" and start with the horizontal alignments. It will print a pattern out and you just tell the machine what number lines up the best. Do this for the bi-directional default as well. After you are done with...

It was probably just a fluke. Have you installed any new devices recently like a desktop printer, scanner etc? That can mess up the ports sometimes. If you plug the printer in and the computer comes back with an error along the lines of, "The connected device is not working correctly or can't be...