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Go to the Sai Production Suite File on your computer (usually on the c drive in program files) and there should be an Icon in there that looks like a lock and is called install manager. Open that up and it will have a check box that says demo mode. If it is checked, you are in demo mode...

We have done it in the past and it works about half the time. The other half, it gets worse. We used an Altoids can and filled it about half full with cleaning solution. Set the head so it hovers in the solution. Then hook a syringe to the manifold and pull back.

You are running Flexi in demo mode. It prints the lines to prevent people from pirating the software. If you have a legit copy, you just need to go into the install manager and input your product key.

There is a way to open the valve through the service menu but it may be quicker to take the cover off the back of the cartridge area and push the valve open manually. You can use some tape to hold the valve shut. Just to be clear, pushing the valve opens it and it's natural stat is closed.

If you changed both it should be pulling down. I would hook up a tapered syringe to the cyan dampers, open the valve on the back and try to see if you can pull the ink down manually. Usually you can tell if an ink line is empty because it will be a much lighter color than the rest. You may also...

Is the green light over the new cartridge? If both cartridges went empty without flagging the machine and you only put one new on in, it is probably still trying to pull from the other empty cartridge. I would keep the new cartridge in and pull the other one out. Then test it this way. If it...

As long as you have ruled out ink flow, the transistors are the most likely culprit. Transistors do not test like fuses or other easier components so it is harder to find. The fact that you switched head and it did the same thing in the same channel means the signal coming from the head board is...

Link to Flexi's profile website. I saw the GS6000 listed.

You want to make sure ink made it through the head first. It's harder on a 1204 but you can take some covers off and watch the waste lines while you run a cleaning. If no ink comes through, you may need to replace the cap top or whole maintenance station. You can also test it by hooking a...

I have a customer using only Mimaki cutters and he pumps out 1000s of stickers a day. If you calibrate the machine properly, it will cut accurately throughout the print/cut process. People tend to align the print cut and seem to think that is all there is but there is a scale adjustment that...

You can get a used SP-300V 30" printer/cutter for $4,000 to $6,000 depending on how old and what shape it is in. Check Ebay and (seriously) craigslist. Used Mutoh VJ1204s go for around the same price but are 48" and printer only. There are new 30" and 24" machines that work very well but it...

It looks like they are charging you the correct price on the carriage according to my price list. I have never replaced a carriage on that particular model but if it is anything like the other ValueJets, it shouldn't take more than 2 - 3 hours. I looked at an old service call I did where I...

In Photoshop, in the image size dialog, enlarge the file to the size you want, make sure, "Resample Image", is selected and then choose, "Bicubic Smoother" as the setting under resample. This is best for enlarging bitmap files. I have also seen 3rd party software that claims it enlarges with an...

In the dimension tool you should be able to just type in 10+1/8 and it will convert it to a decimal for you i.e. 10.125. Computers fundamentally work with decimals and any time you see a fraction, it is just represented as ASCI characters. By inputting 10+1/8 the computer can carry out a real...

With windows XP you need to use a crossover cables AKA patch cable. Then you need to setup the network to connect as follows: The first 3 set of numbers in the IP address need to be the same for the printer and computer and the last number needs to be different. Example: Computer IP -...

It's most likely a network issue. What operating system are you using? Are you hooked up directly from the computer to the printer or through a router/switch?

Is the magenta around the black fuzzy or sharp? If it is fuzzy, you most likely have an electrical issue in the head. If it is sharp, it's an alignment issue for sure. 3 billion fires is about half the life of the head but all kinds of factors can make a head go bad early.

I have replaced the carriage in order to replace the bearings before. You can replace the bottom 2 bearings separately but the other 6 are integrated in the carriage. In my experience I have never run into the rail being damaged except for when they are shipped improperly and they get warped but...

Absolutely. If you have Rasterlink 5 you can upgrade to 6 for free as well.

Is this happening on any other materials? The first picture in the bottom right corner looks like classic encoder strip issues to me.