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Thanks for your interest in solventinkjet.com! I will take a look at our checkout page and revise the wording. We do not intend to place responsibility of a bad head on the customer. At solventinkjet if you install a head and it doesn't work properly from the start we help you troubleshoot the...

All solid machines. I like the Mimaki because of the illustrator plug-in and ease of use.

Take the head cables out of the printer with the machine turned off, unplugged and discharged. Also unscrew the two head lock shafts (black plastic with flat head screw tops) completely out. You will see two screw holes that do not have anything in them that match up with the metal bracket that...

If the original problem with the head was bad over spray, I would say that the board itself is bad or you have a bad cable somewhere along the line. You may have damaged the head with the solvent on the electronics. Fix the fuse and transistor again and put the old head back in, if the fuse...

When you change the dampers, change the o-rings as well. If the o-ring is failing it will cause the ink to recede back to the cartridge. Also, make sure your cap top tubes are clean and the pump tubes as well. If they are partially clogged they can cause cross contamination. Other than that...

Ink is going to settle no matter what position you put it in. Although what he said is true, I don't think it is a major issue. Plenty of printers have the cartridges pointing up and I have never had a service call because the colors were changing as the cartridge emptied. I don't run a lot of...

The above suggestions are great. Also, if the banding starts on the right side and fades to the left no matter how the media is oriented, it could be a failing damper/o-ring or even a partially clogged head manifold. If the head is new, the manifold is a lot less likely but since it is a new...

It is possible that the head is just fried. That being said you can change the print head cables which is a cheap option that can fix the problem sometimes before going out and buying an expensive head. It looks like your alignments are off as well. It may be worth the service call to get...

I have set up JV3s and other brands of plotters with a USB to parallel cables. It seems like the Belkin brand works every time whereas I have not had that much success with other brands. I'm not sure what the difference is but it's my 2cents.

Do you use a high speed low resolution profile for the banner material and lower speed higher resolution profile for the vinyl? The reason I ask is because lower quality profiles require much less precision from the print head. So when the print head is going bad it tends to show up in the...

She is trying to make the machine feed more material out after it prints before the sheet cutter comes out to cut the sheet off because it is cutting off part of the print. One fix is to add white space to the end of your files. The reason you can't just add space in the RIP is because the first...

I understand what you are trying to do but after looking through the manuals and searching through the menus on my CJV30 I cannot find an answer. I would call Mimaki directly to see if they know. I know it is possible I just can't remember where the setting is.

The two main issues that cause new print heads on SC500s to not print is a bad maintenance station or blown fuses. Since both are not working I would start with the capping station and pump. Does ink come out into the waste tank when you run an ink fill or cleaning cycle? If not, the pump is...

Firmware should not have anything to do with profiles as far as I know. It sounds like a problem I have seen with using Mimaki and Flexi. The machine is defaulting to 720x720 even if you send a file at any other resolution. Try this: Hit Function>Setup>Choose Type 1,2,3 or 4>Scroll up to the...

The first thing I would check is to see if there is an updated driver for a 64 bit operating system(unless you specifically bought the 32 bit version). It seems like the most straight forward issue causing the port problem. If you are using a USB to parallel cord, I have run into problems with...

I'm not sure how the Falcons handle this situation but the newer models have a menu item called "longstore". It will flush the ink completely out of the system and then run cleaning solution through. It then shuts off and the next time you turn it on, it empties the cleaning solution and fills...

Are you connected with a USB cable? If you are, look for USB_Printer_0 as a port. If the cutter is not plugged in or powered on it will not show up as an option.

+1 Flush the system and sleep well knowing that when you come back all you have to do is refill the machine and stat printing. Plus this will give you an opportunity to make sure your maintenance station / ink system is working properly.

Unfortunately $4000 isn't enough for a decent used machine these days. You can find some for around that much but usually they are in need of print heads or other expensive parts that will put you over $4000 fast. I agree with Stanton. Keep making money the way you are right now. Save up to...

If you value your sanity, do not buy that machine. The main reason? They are old, unreliable, hard to fix and were never even meant to run solvent inks. most techs, even independent techs, will refuse to work on your machine for these reasons. Another reason? The heads are no longer...