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As a suggestion;
Given you have your original software CD;
**Open Versaworks and goto Printer Status and make a note
of the IP Address as you will need it if you reinstall the software.
1) go to control panel and uninstall the current software.
2) restart the system
3) Reinstall your original...
After reviewing the various sign / printing forums, this one appeared to have quite a few members who didn't mind asking, as well as answering a wide variety of questions (ranging from the Dah...questions to the... I really don't know questions), without the majority of responses having to blow...
Another step you may want to conside
Anytime the head seperates from the carriage for various reasons it is always a good idea to Reinitialize the Limit Position and Cut down position". This step basically reassures that the cutter/print head are in sync.
I am sure the steps are outlined in...
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