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lol I didn't think it would go anywhere. Never used a wide format, my background is mostly digital presses, and I had a million hings I was doing while setting up the Mutoh. I am lucky I didn't do something stupid to ruin it from lack of being able to pay attention to what I was doing. lol. Lots...

Yes, I am in Hollywood FL. I had to set it up myself. But I doubt if its standard practice. I wasn't privy to the conversations that went down between my boss and the sales rep. Machine was delivered on Monday so if a tech is coming, he is extremely late and will get a king sized tongue lashing...

umm yeah, see what had happened was:banghead: First time running a wide format :Oops:. but there has been some good feed back here and I think I have enough of a grasp to manage for the next 24hrs lol. Thats when the next crisis will start. i am sure I will be back. Thanks for your help...

Ok after some more finagling with the color profiles looks like wrong banner type was selected for media. Banner 1 versus Banner 4. Now the color is as sharp as a tack. However I am concerned about the filling of the waste tray. Jim I have contacted tech support, I am waiting on a call back...

yes I did the cleaning cycle per video instruction. The machine when turned on the first time requested a cleaning cycle be done. I did it once and followed the instructions for waiting for the prompt to insert the ink. A few moments later it prompted to do the cleaning again and I did. Prompted...

Hello, we have a fresh out of the box/crate VJ1204. I followed the instructions in the video for setting up the machine. The nozzle check doesn't produce any results and when I try and prent something the color quality is about 20 - 30% washed out/faded. I have tried different source files and...