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  1. What Are They Called?

    What is the technical term for those plastic end caps that come with every roll of vinyl to hold the roll centered in the box? And does anyone have a source where they sell them in various sizes? We need some that will fit in a 4" or 5" box.
  2. Versaworks Dual Issues

    So we got the email a while ago for the free Versaworks Dual upgrade. We have downloaded it and installed on 2 different computers, 1 being a brand new rip computer, all running Windows 7 Pro. Within 15 minutes of using it, it has crashed on both computers. It crashes when we drag in certain...
  3. How long do you wait for machine service?

    Just curious how long it takes to get your machine serviced once you phone/email in the problem? To schedule a service call for our Roland through our local distributor, it seems to take anywhere from 5-10 days before they can get out unless they have a cancellation. It seems high to me as...
  4. XR-640 bad nozzle check and service manual

    Had some banding in cyan and printed out nozzle check(attached). Replaced wiper, did manual cleaning and then a multitude of Normal/Medium/Powerful cleanings with no change in the dropout. Machine is 5 days over a year old and that means it is 5 days out of warranty. Only had a 1 year warranty...
  5. Better Pre-mask machine

    We are currently going though 1-3 rolls of pre mask a day. Masking by hand is too time consuming, we've tried the weber systems(too much time) and the Image one impact "pro roll", which is useless. We currently have 2 sheeters and they work good, but they don't work well for long items, i.e...
  6. Vendor for custom imprinted squeegees?

    Any recommendations for a vendor other than Lidco for custom hot stamped squeegees?
  7. Cardboard Box Printing

    Anyone have a source/recommendation for printing on Cardboard shipping boxes? We are currently just stamping our logos on them with a large 10"x4" rubber stamp. We have multiple sizes, but the 2 most common would be 30"x4x4" and 24"x4x4. Would be ordering a couple thousand at a time.
  8. Falsely accused of copying design

    What if you designed a t-shirt for your own clothing line, printed them for resale and then months later have someone accuse you of using their photo of their dog(which recently passed of cancer)? The person then demands you stop selling the design or they will let everyone know we illegally...
  9. Roll N Cut

    Looking for a tool where we can roll the vinyl through, it will measure it and we can cut it. Need to cut a bunch of 4' sheets. Before you say just roll it out and cut it with a ruler/xacto, we will be doing 1000's. So we are looking for a more efficient way. Or if we can find someone to convert...
  10. Is there a way to edit profiles to trick Versaworks?

    Just got a new XR-640 and all of the profiles I have found are for the CMYKlmlclk inkset. We have the CMYKlmlclkW and because we have the white ink, Versaworks will not allow us to load any of those profiles. Is there a way to edit these existing profiles to make them work in Versaworks? We...
  11. XR owners

    We are about to pull the trigger on a new Roland upgrading from our SC-545EX. I have a question for all of the XR users out there. . . Did you get the optional heater/dryer? We have the optional banes heater on our SC-545, but it looks like the XR already has a heater similar to this stock. In...
  12. Why I hate outsourcing

    I tend to stay away from outsourcing for this specific reason, lack of quality control. Ordered some 24x36" coroplast from signs365 @ 5pm pst and was impressed when I got a notice the order was completed at 7pm. Shipped out the next day and received it the following. Unfortunately, when I opened...
  13. Why is Oracal white vinyl so hard to weed?

    We do a lot of cut vinyl and use mainly Oracal 631 and some 651 and 751. The white vinyl is a pain in the arse to weed. I've tried new blades, both 45 and 60 degree. Adjusting the pressure, which helps slightly, but still does not weed as easily as all of the other colors. Does anyone else have...
  14. Problem with Flexi Cloud on Mac using Parallels

    We are using a windows 7 Flexi Starter cloud on a Mac using the Parallels desktop. When we save the file and then try to open it up on our pc, the file is blank and has nothing in it. What is weird is in the preview window in the file browser, we can see all of the designs in there. We have...
  15. Roland GX500 and Vinyl Express Q60

    Have the following 2 machines for sale, both are in excellent working condition: Roland GX-500 (http://rolanddga.com/products/cutters/gxpro/#specifications) Works great, we use it everyday. Comes with factory stand and homemade basket made of electrical conduit and banner material. Can...
  16. Versacut 100" trimmer

    Anyone have a versacut 100" trimmer? We just got one in and the magnets are not strong enough to hold the media clamp up. Just wondering if anyone else ran into this problem?
  17. Laminators in the shop area

    Does anyone have there laminator in the warehouse/shop area of their office? How do you deal with dust? We currently have ours in the office part, but it's taking up too much space. I was wanting to move it out to the warehouse, but it gets dusty back there since there are small gaps on the...
  18. Advice on printhead change

    Machine is a SC-545ex. Our black head nozzle check is not printing well. We have changed out all 6 captops, wipers and scraper. We have soaked the head multiple times and even overnight with little change in the nozzle check. We just had a dx4 printhead overnighted and plan on swapping the head...
  19. Sheeter Problems

    We have a 30" sheeter(http://www.weedersheeter.com/) and are running into problems when masking 30" material. We are getting a lot of air pockets and bubbles, but only on the bare parts where the liner is exposed. I've attached a picture. It only will happen when we have 30" tape loaded. 24"...
  20. Roland tech in Nor Cal

    Anyone have suggestions for a Roland tech in Northern California(North Bay area)? I've contacted Denco and Midwest Sign, but it seems their standard lead time is 1-2 weeks before they can get to you. Is this standard? How long does it take your tech to respond to a service call?
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