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  1. Timely: Any experience with customer disputing a charge for an order that was produced correctly and that he picked up?

    We've got a customer who orders about once a year from us. Haven't had much trouble with him in the past although he's a bit of a self important ass. We just printed 100 tees for him. We sent him the order with all details about size, quantity, etc and detailing exactly what was going to be...
  2. Tool I use for relative sponsor logo sizing for shirts and banners

    When I have to put thirty sponsor logos on a banner, I use this template to give each sponsor roughly the same visual weight. For different sponsor tiers I size one tier and then try to go around 30% bigger for each subsequent tier. Once I have all the logos sized I grab all of them and resize...
  3. Trusted Supplier for Table Covers etc.?

    We were using Overnight table covers otcandapparel.com and then started having color and quality issues with them. We just ordered from thebannerstore.net twice and both times have been terrible - one had really bad banding and the other had the saturation and contrast cranked up so much that...
  4. Installing new flex faces on very old tension frame, anyone familiar with this type?

    It's a 6'x12' frame. The banner gets an extrusion attached to it with window screen spline, the extrusion goes into a channel, and then screws are driven into holes in the outer frame, pushing the extrusion down and thus tightening the face. Does anybody have any tips or tricks, or know the...
  5. Is there any way to salvage these???

    I've got two retractables from Signs365 (so latex print on lay flat material) that came in today. I didn't preflight carefully enough and they both have a light line that runs across them that's about 1/16" wide. I tried isopropyl and a Q-tip over by one edge and thought it was working, but...
  6. Favorite "professional" graphic design idiot stories?

    We sent out an order for some stainless water bottles. I sent a completely vectored file. The imprint method is full color digital. They sent pictures of a production proof advising us that our art had issues. Y'all, look at this registration. And then for the Coupe De Gratchie they...
  7. Lovely script that I can't find

    Any of you wonderful people know what this font is?
  8. Been chasing gray for years, finally realized the problem is in Flexi?! Please help me figure this out!

    I've got a 315 print/cut. For years I've had grays be WAY too warm on some (most) materials. In this particular case I'm using the correct profile for the Arlon product. I've been running the calibration on the printer to no avail. I just realized that if I pull up the janky "variations"...
  9. Alpha Paper cockling in HP 315 no matter what I try

    The ALPHA Matte Photo Paper - 8 mil, matte photo paper Water and scratch resistant Special coating provides block out and eliminate cockling For any photo reproduction Solvent/eco-solvent, UV and latex ink compatible Can be laminated we get bidirectional wrinkles at 16p with minimum...
  10. Finish OVER signgold?

    I've got a client wanting to know if he can/should varnish over signgold lettering I'm applying to his boat.
  11. install small dedication plate to concrete

    I have to affix a 2"x5" aluminum plate to a concrete pedestal (see below) I was thinking about just putting down a tape mask and then coating the area with silicone, scratching up the back of the plate and sticking it on. How should I be installing it ? Thanks!
  12. Plaques quicker than gemini?

    I'm deep in it on this one. I've got a client having their building dedication May 20th with a commemorative plaque, and due to me not understanding Gemini's quote I did not understand that they had inverted the layout until I got the proof yesterday. Now they say I need to go bigger, change...
  13. Customer wants graphic on vinyl table

    Our local Fire Dept has round black vinyl tables in their lounge area that are going to be used for eating. They want an 18" round "In Memory of" graphic in the center of each. I don't think decals would be a good long term solution with the grain of the surface plus the wear and cleaning...
  14. Had some contract laser engraving done - any way to salvage this?

    We had a bunch of Yeti tumblers engraved. Most looked great but a few came back like this - The rest are as shiny as that little scratch in the forehead (ahem...) I'm thinking the lettering might be passable if I could get the main parts of the bird shining. Anybody had to fix something like this?
  15. Metal Gemini letters on siding - peaks or valleys?

    I'm not sure which is the lesser of too weevils - I'm installing 14" stainless fabricated letters w/ closed backs 1" deep plus 2" spacing. Putting the studs in the valleys seems like it makes more sense, but will it make the drill template much harder to use? Drilling on the peaks I just need...
  16. Do you think this is a bad roll or something else?

    20' into a roll of Arlon 4600. Inks and optimizer are in warranty. Anyone have an (informed) opinion about whether this would fail prematurely? I'm in a crunch unfortunately. This is supposed to be a solid color. The only saving grace is that it's covering a van window and supposed to match...
  17. How to replace this sign face?

    Existing customer - nobody knows who did the sign originally - what do I need for this? Apparently it got sucked out in a storm.
  18. Alupanel Client Install w no visible fasteners

    Hey all, I dug around a bit but I'm not sure how to approach this. I've got a 3'x4' 6mm alupanel sign going on a couple of fiberon 4x4 sleeves. I've done lots of signs more or less like this, but they've always been roadside so a few discrete fasteners were no big deal. This sign though is...
  19. Finally pressed the "Get Optimal Results" button. Typical HP bullshit!

    In HP production manager when looking at job settings there's this button. No mention of it anywhere in documentation, and haven't found anything about it on the internet either. After 5 years I finally bothered to click it. It's a flucking ad. Takes you to their website.
  20. Can anyone with HP Production Manager or Flexi please check this file for me

    I'm getting a RIP Error when I try to rip this and the lack of info regarding what the error is is driving me crazy. Also given that this software throws "RIP error" at you, if you have HP Production Manager I encourage you to click help (which takes you to SAI website) and then search RIP...
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