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Our FC7000-160 has begun to skew it's cut paths recently. This is a new problem. Before someone suggest it, the pinch rollers are correctly adjusted. This isn't a material slant problem. I've attached an example that shows the manner in which it cuts wrong. I think it might be the reading...

Does anyone know where I can find out what exactly each firmware upgrade does? I use v1.80 on my fc7000 but I noticed that they have up to v2.1 for download, but no changelog. Seems kind of half-assed not to include that info in the zip.

I use both a GBC 2080 WFt and a Seal Ultra 62 at work. When laminating on either one using 8518 Scotchcal Overlaminate, there is always a line in the advesive where the backing seperates from the laminate. This only happens when the material has been still for any time at all, which is at the...

Im getting large bands in prints on one of our VJ1604's. We're having to reprint 20 yards of 3MIJ108Cv3, but it happens to every material to a lesser degree. The printer makes a low thumping sound every few seconds or so. You can hear it in this file...

I use Wasatch Softrip 6.3 with my Graphtec FC7000-160 cutter and have noticed that sometimes, the cut file ignores the fact that there are cut marks and just starts cutting without trying to read them. Im not sure if this happens to anyone else, but this is my solution incase it does. Find the...

My boss recently replaced a DX5 Solvent Head on one of our VJ1604 printers. The new head seems to have a gold plate on it instead of a silver plate like the original. The print quality on the new head while good, is not as good as the original. It looks like someone added a faint noise filter...

When I started using our FC7000 I noticed that we only ever used three pinch rollers but saw the fourth and thought to myself, "The more the merrier". The process for changing the number of pinch rollers the machine recognizes is complicated, and I typed it out as the technician explained it to...