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Thank you for the information and your input. I've done a cap soak for an hour and it seemed to help, so did another for about 3 hours, got a little better and now letting it soak over night. I ordered B/M/C Bordeaux inks from you with overnight shipping, hoping we can get this resolved and...

So another update; I swapped out the dampers from the next channel over and black is printing solid in the new channel, but now my cyan/yellow are broken in the swapped channel. Assuming this means the printhead is fried?

Yes, running the new Mutoh black cartridges, which also don't alert me when low. Reco on 3rd party ink? Thank you for the reply

Update: the dampers are OEM

Good morning, I've been chasing this issue for a bit and seeking a solution. I've changed out 2 sets of dampers for black, 3 different maintenance stations and can't get rid of this issue. No issues ever with any of the other colors, just the black channels. The most recent maint station is...

Have you tried pulling through with a syringe after the pump? If it's sucking air, you should be able to hear it. The damper could be bad, or just not seated properly as well. Not sure how the 1204 is set up, but my 1604, I can remove the cover above the capping station and I can see the ink...

So you had replaced the original cables with aftermarket and then purchased another set of Mutoh OEM cables?

This is only with the red? I've had this problem before, but with more colors to a print and it was the material being defective (i.e. old, mismanaged, etc).

I mean control board on the carriage....

So here is the deal. I replaced the print head about 3 years ago and haven't had too many problems, until Sat. The black nozzles started with broken lines. It'd print a job great, then the nozzles went away, then it printed one more job and I couldn't get it back. Since then, I've replaced the...

Thanks for the reply Chris. I believe I tried that, but I will certainly give it a shot when I get a chance. Couldn't afford to be down so had to hook up the tried and true XP machine to it. I noticed that Win7 rips the files faster, but I have a second PC now with Win7 and see if that was...

Thanks for the reply. Yes, same settings as I had in XP. When I bought the machine, it did the same thing in Vista which caused me to downgrade to XP, but then many of the onboard hardware components are not compatible. I tried all the port settings. <Port9100> and I think MLP1 were the only...

Hey everyone, We were having problems with XP Pro, so I spoke with Onyx Tech and asked about any known pitfalls of running Postershop on Windows 7. The machine was upgraded to Windows 7, downloaded the Win7 HASP driver from Onyx, extracted, then installed 7.3.2. Everything went smoothly...

I have a VJ 1604 I bought 2 years ago. Only have had issues with the pinch rollers and just had to replace a printhead. Otherwise I'm very happy with the machine, easy to work on and maintain. The tech guys at Mutoh are top notch. I can't say the same for the tech service company, but...

streaks in the nozzle check or broken pattern? Did you actually clean the maintenance station/wiper/print head with a cleaning swab? MP

Oh, and a syringe with some adaptors.

Thanks Biker. I only paid 900 for my printhead and it was out of Canada via California. The other supplier that sells them for 900 is out of New York. I ordered parts from both suppliers yesterday. Jian at Lavaink was on the ball. I pressed send for the order, called him within a minute and...

On our budget, homework is essential! I was looking at a $3100-3200 bill from the servicing company. I purchased an extended warranty last year that would have been more useful to place into a slush fund for repairs, but the business is 2 years old and I'm still learning. I started on a 48"...

Randy, I forgot to clarify the nozzle pattern. The percentages I mentioned were for the channels of K. So when I did a nozzle test, channel 1 of K was about 15%, channel 2 of K was about 35%, but CMY were all at 100.

Well, I am about an hour away from Mutoh. At first I thought it might be the dampers,discussed it with Chuck at Mutoh and he leaned toward the same conclusion, so I drove up and discussed it more with him and purchased 2 dampers, put them and and no change. A head bath was recommended, placing...