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  1. BN-20 now with White Ink

    There is a BN-20 special offer going on right now for ColorCAMM trade-ins. Similar to last year's. http://www.rolanddga.com/promo/2013/colorcamm/ -Dana
  2. whats up with these pantones in VW

    Both of these webinars on VersaWorks 4.8 have been posted to our video archive - www.rolanddga.com/webinars -Dana
  3. BN-20 Not finding crop marks

    Really glossy laminate can have problems reading. The other option is to not laminate over the crop marks. Make sure the software utility and firmware are the latest versions. If you're still having trouble give our tech team a call and they can log it in the system so we can notify engineering...
  4. Versaworks Qty wont go above 250

    Another option is to set up the 250 decal job and right-click/save as RVW. then drag the RVW file back into the queue as many times as necessary. It will preserve spacing, alignment, and any clipping/tiling.
  5. BN-20 cutting WAY off. . .

    How thick is that material? It looks like your pinch roll wheels are losing grip during cutting. Have you contacting tech support about this? Dana
  6. New Vworks update?

    :thumb:
  7. New Vworks update?

    :Oops: www.rolanddga.com/webinars
  8. New Vworks update?

    That's the first time I've heard that Matt. We have an email address just for feedback of this type. academyfeedback@rolanddga.com It's good to know this from people actively watching. It helps us be better. -Dana
  9. New Vworks update?

    4.8 will upload tonight and we have two webinars next month addressing the new features. You can wait to see if you like them after you've seen the broadcast. -Dana
  10. Excessive tool travel on the Roland when cutting.

    VersaWorks responds to layers or object manager in Illustrator and Corel, respectively. Try breaking out all the cut lines in order in the Layers window or the Object Manager in Corel. We've tested this and it works great for sequential cutting. If it's multiple copies of the same file, use the...
  11. print on jv33 cut on Roland gx500 cutter

    It can be done: http://youtu.be/b0HWHGZ7RtQ?hd=1 -Dana
  12. Clearing and saving queues in Versaworks?

    Seems like you guys haven't bothered to explore the 'Save As' window lately. One of the options under 'the 'Save as type' drop-down menu at the bottom of the window is - "RVW Job + Source File." It's been right there under your noses the whole time :wink: You can save this anywhere on your...
  13. Service Rep

    Steveloaf, Send me a message and I'll forward on to our guy in the northeast out of Boston. -Dana
  14. Roland academy workshops

    The roland website embeds youtube code in its player. Clicking on the player brings you straight through to YouTube -Dana
  15. Roland academy workshops

    Send me a PM with your model serial and ZIP code. I'll check our system to see if you're registered properly. -Dana
  16. Roland academy workshops

    We don't have them posted anywhere outside YouTube, Gene. I'm pretty sure there are programs out there that can grab a video off YouTube. You won't be able to do it from the website though, that JW player has a filter on it. You would need to do it from the direct YouTube link. -Dana
  17. Roland academy workshops

    I referred that to my IT department. I have no problems on my systems here. I've tried three browsers, two operating systems and a mac. No problems. Here's the archive link: http://www.rolanddga.com/training/webinar/archive/videos.asp -Dana
  18. Roland academy workshops

    Here's an easier link - www.rolanddga.com/webinars -Dana
  19. NEWBIE - Any BN-20 owners out there? Need advice

    With all due respect to mopar, I'm not sure where this spec keeps coming from. There is nothing published anywhere from Roland that says BN-20 only prints 10 sq ft per hour. There is a CMYK print mode that prints 720x720 that is much faster than that. There's also a BN-20 setup video on...
  20. Roland BN-20 Thoughts?

    This is all incorrect. Any media supplier should be able to convert larger rolls down to 20" along with the 7 different types of media Roland carries and a number of different decorated apparel materials by other suppliers like Siser and Specialty Materials. There is a platen heater (although...
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