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Greetings, The company I work for uses an ancient plotter I've never heard of: AnaGraph Express 75-E. Anyway, the past few weeks its been plotting away and then it will shut down, and restart for no apparent reason. As you can imagine this is disastrous for long plotting jobs. Has anyone...

Greetings, We have the above Roland printer at my new place of work. At present we have just started to notice a strange issue when cutting prints. Our rip software is Versaworks. The simple scenario is that a particular file that consists of 5.5"w x 36"h rectagles, when the job is sent to cut...

Not to drastically change the OP of this thread, but this printer doesn't want to go into sleep mode. It used to, but its been months since it would power down into that sleep mode. Ive set it to 30 min, or 1 hour or 2 hours, nothing. So I started turning it off. I am not sure why this is...

What was your eventual solution? Just ignore the cleaning request and clean as you used to? I have cleaned off the rails, and tbh I've gotten dirt/grime each time. Then I relube them once they are clean. I am only a couple of days into this so perhaps after a week or two I will see some...

Greetings, I just upgraded the firmware on my printer to GG-CAL_5.0.0.8 Now every morning when I turn my machine on it asks for rail cleaning and lubing. Every. Single. Morning. Is this accurate with the new update? It seems overkill to me but the reminder always comes up. Any info...

I run a 5 min nozzel wash at the end of each day if I have used the printer. At your suggestion, I ran a 90 min nozzle wash in the morning and then followed up with another 30 min when I went to lunch. Sadly, no change at all from test print to test print.

Greetings, I have quite a few clogged bars on my black and cyan and my boss wants me to remove the head and try flushing it with solvent. The last time I did this (2+ years ago) I had disasterous results trying to reinstall it. I have a 2 part question reguarding this problem. 1) I tried...

Thanks for the insite, I will try lowering my preheat settings and see what I get.

Greetings, I'm really not sure at all what causes this issue. (just a guess its heater related). This problem occurs randomly and not consistently by any means. It also only occurs on 1 of our 2 mimakis. If you look at the pic, you can see some sort of distortion on the blue between the...

Lol, well that was simple enough. I must have over thought it. Thanks for your help.

That's it! I can totally see one little fan not moving. What did you google search? I tried that and got nothing but propaganda for buying a Designjet.

Greetings, Lately I've been getting this when I start printing. It doesnt seem to actually do anything that I can tell. My printer will start printing as usual, no signs maintance is needed. I just hit 'ok' and go on with daily work. It must mean something though. Ideas?

Greetings, So one of my machines has been printing with a nozzle/head that looks like this for a while now: (pardon the image quality, it was a quick scan to get the idea across. Anyway, I have done several nozzle washes for 60-90 min or so, followed by a "hard" clean. Nothing really helps...

Greetings, I am back for 1 day of work and off again due to a family crisis. One of our machines (which was running just fine when I left) is now bleeding cyan everywhere. A test print shows all clean. Problem might be connected to black and cyan as the bleed is most noticable there. Any...

Greetings, Our old FC7000 machine has a 4th pinch roller that is really useful and so I have ordered an other for our new FC8000. However the pinch roller assembly on our old machine was installed @ Graphtec before we recieved it. I will be recieving the unit by itself to install it on our...

New cap solved all the problems, what a relief! Thanks everyone.

Thanks everyone for the insight, Ive placed an order for a new cap head (thanks for the offer Robert, but the boss wants to keep with our supplier) I'll see if that does the trick. I rarely have to do any real maintance outside of daily stuff with these so I'm not too keen on knowing what...

do you mean the entire capping station? or just a portion of it?

Greetings, I have been fighting with the yellow on one of my machines for a while now and Ive been able to somehow keep evreything going. I think Ive reached the end of doing so today. Here is what I am getting: You will notice the spot that yellow is supposed to be printing is...

Great ideas everyone, thanks.