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The inks were mismatched by the installer... 1 white is 170, the other 200. Using expired chips replacement from online. Error is "ink color" thank you for your help.

Hello all, We just got new ink chips, all worked except the 2 whites. During inital setup of this machine I remember the tech doing some "magic" in settings to get the white to work. Now we can replace the inks. Does anyone know how to change the "ink set" or "ink color" in the machine...

Hello, we had to re-install Rasterlink and now cannot print glossy uv. We have the 600x1200 selected and layered on top but everything comes out matte. Are we missing a special profile for this?

We use our website admin section. It not only keeps tracks of orders, but it auto notifies customer of status changes via email or sms. It also serves as our invice and billing, where as customer can log in and pay bills, view past orders and such. All notes are kept with each order online and...

Hey everyone... We have had our Sp-540v for over 12 years now. We recently replaced the encoder strip for the first time. Recently we started having an issue with not being able to set the left pincher, thus getting a 0,0 width or error about incorrect left pincher. After weeks of this, we were...

Het there, I know this is old.. but our cuttings seem to be a tad larger then the print. I did the square test above.. it printed and cut perfect. I then ran a job and the cut was off to the left by about 1/8" inch. But the cutting seems to get exagerated the longer the design is. It's gets up...

How do you go about fixing the sheet cut blade not going back up?

We replaced our cutter carriage board and now the sheet cutter will not retract.. comes down and cuts but won't go back up. Any thoughts

I saw you were referred to for PVC free "Green" vinyl for use in laser cutting. If so may I get some info onit. We have Roland sp-540