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Hi fresh I am sorry we could not get that fixed faster, but unfortunately you are the first one to report this issue. As we mentioned and communicated with you after you reported that we did some research and told you this needs to be fixed and we will fix it as QBO changed how taxes are done...

Richard, As we discussed, we are not getting the support form the Vehicle template providers and hence we stopped selling those. We cannot make them and hence I apologize for the inconvenience and we will refund the add-on subscription price as agreed upon. I wish we had control over the...

Hi, You can migrate to shopVOX very easily. Just send an email to billing@techvoxinc.com and they will provide the details. Here is a feedback from some one who is moving from signVOX to shopVOX: *********** Rao / Laxmi, Unless you hear otherwise from me between now and end of day tomorrow...

Check out shopVOX Express! For all those who want only production management tool, checkout shopVOX Express! http://www.shopvox.com/pricing/ At $10/user/Month you get a true workflow management system with online proofing, electronic job boards (4 different views) and the best thing you can...

Yes you are right. It depends on what item you are selling. You sell a Banner as an end item - the estimation includes labor charges also - but the whole thing is taxable since you are selling a Banner - not banner material and then labor to make it. Install/Service - these are strictly labor...

You cannot include in the same line item both taxable and non-taxable items. Also when you export this data to Quick Books, quick books does not allow this and 99.9% of US businesses use QB and this wont work. And not only that you cannot have different tax % for different line items in USA...

You use shopVOX Express? Hi, Just curious so I am assuming you use shopVOX Express, right? You do all your order management in QB Online and Production Management in shopVOX Express?

Checkout shopVOX Express... Please checkout shopVOX Express to start out with where we integrate with QB Desktop/Online and we pull in the Quote/Invoice into shopVOX Express to be able to create jobs without re-entering any info. At $10/month/user it will automate your production including...

Do you have a spreadsheet with pricing details ? Hi, One of the ways to make this process easy is if you have your formulas ready in an excel or so , then we can show you how to translate that into shopVOX easily. If you can put it in an Excel we can show you how to translate that into...

1. I will ask Kevin/Bryant to load what you want. 2. Next time just send an email to your salesrep/coach so that they can load it. or 3. Chat online and ask us and we can do it right away.

Also we can load base pricing db with Materials/Products for a given industry (Sign/screenprinting/embroidery/promo/awards/printing) if you want a starting point. We used to load these by default and early customers said we will ask if we need we want a clean slate. If you reach out to your...

We started the fist batch of migration two weeks ago and it is going pretty smooth no data integrity issues. The only thing we see is some features in signVOX are not in shopVOX yet but we are adding them as of now which ever ones customers are asking are critical to their shop. We will be...

Hi if "Virginats" can provide a csv file we can easily provide that catalog like we do for Sanmar/ BR/AA/Alpha Broder. If you have a contact please send it to sales@shopvox.com and we will contact that person to get this catalog available in shopVOX.

Hi All, As Kevin mentioned, shopVOX is ready for new users who do not want data migration from signVOX to shopVOX and we are as anxious to get this done and this is the top priority project we are working on. Also signVOX to shopVOX data migration is very complicated and has to be done in one...

I am about to send out an email next week with all these questions answered and also the process to migrate from signVOX to ShopVOX.

Try shopVOX Express - starting at $49 a month only You can try the shopVOX Express where it is quick and easy to get up and running and manage the production side of the business. You can also hook up to QB (Desktop/Online) or Xero and pull in Orders to manage in production. Also there is a...

Hi, Yes the internet connection could be a problem (speed looks ok), but yes if you are running on Verizon mobile internet connection, depends on how expensive the data plan is. But a 10GB plan should be enough I think per month (again this is I am assuming it is not a huge shop, may be 3-5...

Hi Express version only provides the "Production Management" features and the main functionality is the "Jobs" tab and every user on Express version by default has the access to "jobs". So there is no point to having a permission for jobs. Here the only permission is if a user in Express...

Two choices for small shops... Hi There are two choice with shopVOX and one of the reasons why we made shopVOX more on a per user basis rather than for upto 10 users is to make it easy for smaller shops like yours for those with <=3 users. 1. If you migrate to shopVOX Pro (once we have the...

Yes that could happen some times, because the ISP's update the DNS servers often and if you go into a new ISP they might not have the signvox app URL in their servers. Ok so all ok now right?