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Have you been able to print a multi layer file in the past without issue? If so, has anything changed on the prepress/caldera side? since the press is printing white without issue, and I’m assuming color, without issue, this indicates a rip issue. White files should be a separate layer named...

You would be better served to take the lure cap off the overflow tank (while the printer is off), and let it drain without a vacuum. This prevents drawing ink from the secondary through the vacuum lines. it getting an overflow while sitting idle is concerning. There was a modification to this...

Try this to clear up white drip problems, raise the negative pressure to -3.9, allow the press to sit for a couple minutes (3-5) and then set it back to normal range. like several have said a picture is worth a thousand words. But the above will help this platform when things like this happen...

In the back left hand corner of the tray, there is a micro switch, that hits the bottom of the carriage during a sweep. It’s probably down too far allowing the tray to cone up too far. It’s a bit of a pain to adjust, but is possible. Raise the carriage up to the top position and do a purge the...

The 1625 has the toshiba tec printhead, provided the jets and lines were flushed before it was taken out of service, there should be no issue bringing the heads back online. If the unit was taken out of service by efi, this is almost certainly the case, if it was taken out of service by the...

There’s really no disadvantage to shutting it down nightly, apart from the warm up period in the morning. The lamps and ink will need to come up to temp before you print. A couple extra quick purges to rebuild the meniscus in the jets perhaps, but that’s about it. shutting it down completely...

I have several clients that print them on a vutek without issue.

As far as I know, the rastek 650/652 are both windows 95 based and aren’t windows 7 compatible.like Michael stated it’s a very old machine.

The upper and lower sensors are proximity switches, and are finicky. Your mechanical hardstop should be set to .030, but this can only be done with a dial indicator. Long and short, this is a job for a field engineer honestly, it can be a pain to get it set right when you have all the correct...

You can buy it directly from efi. Additionally, if you drain this, you can put it back in (provided you’re keeping it clean.

Any solvent or latex printer will dry up eventually. It has to do with the carrier fluid for the pigmentation evaporating leaving pigment on the face of the print heads. The more volatile the carrier (solvent) the more damage is done by inactivity. The most viable solution is uv ink, but with...

Check to make sure your vacuum valves are open. There’s very little in common between crying and white, just the print head control board. Additionally that board and vacuum is the only thing in common between the individual colors. if you are unsure of the correct direction check your...

I’m sorry that happened to you. UV ink is very unusual compared to other ink, it needs up light to cure, normal daylight is UV light, but is so diffuse that it won’t “typically” cure ink by itself (in a reasonable” amount of time. to have ink gel or solidify completely in the head (which...

This honestly looks like you have a couple issues. 1) physical alignment of the heads looks out. This will typically present itself with cyan on one side and magenta on the other (not uncommon with shared heads, means it’s twisted in position) 2) it looks like you’re picking up dust or some sort...

It looks like you’re losing either one or both magenta jets. The easiest way to check the stability of the jets is to print a flood of red (2x3) or so, and immediately on the back print a jet test. If both of your magenta jets are gone, check your primary ink filter. If it’s been longer than a...

A picture of the ink drops would help diagnose

Check the feed side as well. If it isn’t square it can cause skew on the front side. Additionally keep in mind not only up and down need to be in the same position (relative to the platen) but in and out as well. If one side is at the same height but farther out from the platen ( or in this...

Zooming in, I’m going to go against the grain here and say I don’t think that is static. The edges of those lines are too precise, the pattern too exact. That looks almost as if there was pressure being applied to the top and you are getting transfer from another source. I can see where a part...

Static is an ongoing problem in the industry. One of the best solutions I have found is from stopstatic.com. It’s very simple and cost effective.