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Well I got it figured out with some help its all in the plotter setting it was not in the software

Its been a while since I've had issues this machine but now I got one I have some lettering to print out and the total length is 58" and the width is 7.5 I set it up in AI using CM2 soft ware, the vinyl is 24" wide the settings on the plotter are set at 22.5 wide and the length is set for max...

the only program I'm using is CM2 with AI 10 but on the pre print screen there is paneling ( or that is the best way to discribe it) how would I turn that off in CM2?

Ok I'm a bit confused about the first half of this, starting with (-PAUSE, NEXT until you see Page lenght, enter GPGL, ENTER, MAKE SURE YOUR Step Size setting is the same as in CM2 or 254)also (In CM2 check the Step Size setting by clicking the Adv. tab Step size and again make sure you have...

I will give this a try I have a CE3000-60 but we will try it and report back thanks!

rotating it was an option and was already tried still cuts in these squares there has got to be way to remove these squares in the CM2

thats what I have been doing and once it gets to the CM2 it changes the size and length Example: in AI if I change the size to 16 wide to 50 length the go to file on the upper left hand side of the screen, and use the drop down menu and go to cust master 2 and then go to cut and plot it then...

I changed the job size to 100% and it changes the width size and length size this is so fustrating!

OK i've done that and what happens is on the job size when I change one number it also will change the other numbers example If I wanted to cut 16" wide and I input that it will change the length to 57.172 so if I change the length to the correct length (50.000") it will change the width size to...

thank you but I might be a tard here and will need someone to walk me through this one

OK Here is what is going on I need to cut a 16" by 50" long piece of vinyl pretty simple. Well I'm using CM2 with AI 10 and its not letting me cut it passed 24" long what am I doing wrong here?

I took the time to call tech support this morning, and I got to say I got right though with out a hitch, the guy walked me though what I needed to get done and it works you have to down load the driver, and the CM2 in order to make it work, the one thing I didnt down load was the CM2 before...

I did go there and download both the controller and drivers, what I did is un install them and re install them again and I got an error code this time saying that the controller The specified plotter model is not supported. The Graphtec Cutting Plotter Controller can only be launched for...

Hello all and thanks for having this site I have a Graphtec CE3000-60 MK2 and it has worked perfect for years using ILL 10 with out any problems Recently I had to change operating systems, I went from window's XP PRO to Window's 7 business 32 bit I down loaded the controller and drivers and they...