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  1. Help with manual maintenance on VP-540

    Make sure your tab switch is popping up when you remove the left cover. I have seen them stick before. It's the silver metal tab that tells the machine the cover is off. If thats not it it could have a loose connection at the switch. Worst case, power down and unplug them manually move the head...
  2. Roland Ink Warning!! Yellow Cartrages Containg Magenta ink!

    No problem! I didn't want anyone else to lose money! At least Roland paid this time and not me! LOL!
  3. Roland Ink Warning!! Yellow Cartrages Containg Magenta ink!

    I didn't have to speak to Roland direct but Graphic Solutions has reported it to them. They had a case with 4 out already.(DFW) GSG was awesome and had seen it once before. They sent a tech the next morning and flushed and cleaned the system. They replaced dampers and cap and made sure...
  4. Roland Ink Warning!! Yellow Cartrages Containg Magenta ink!

    Guys and Gals I wanted to share this batch number with you. I received a new eco-sol max cartage marked yellow but when I installed it yesterday it filled the lines with magenta! Check your stock. My local supplier had a tech here at 8 AM to replace and correct the problem at Roland's expense...
  5. Too much in receivables

    We make it a point to tell them the balance due when calling them to tell them the work is ready. It seemed to stop that behavior. Also we will offer to take a credit card via phone to make it easy for the client to send anyone to pick it up.
  6. Adhesion question

    If your in a rush use the RT2 as most have said. Then let dry a while and spray the mask with rapid tac and rub it in. it helps reduce the tack of the premask and it pulls less on the vinyl. We have done this for years in situations that require speed! Just my .02 worth
  7. no more stupid trimcap!

    Looks great! Gotta love SBI's pricing and great people to boot!
  8. Multi-Page PDF

    I do the same in versaworks in the clip & tile tab just right click on them and rip away
  9. More Roland Headaches

    Just this week I had an outer roller cover come loose and run cockeyed on the inner brass roller that holds the bearings. Called and got 2 to replace both oters and no more problems! Might be worth a check
  10. How to politely ask for deposit before any work is started?

    This is how we handle it most of the time, along with a sign stating our policies and deposit requirements. In my 16 years I have learned this weeds out the tire kickers! You just have to make sure they know the value they will get before there willing to open their wallet!
  11. Will vinyl stick to signacade?

    They nailed it, flame treat it, sometimes called crazing the surface. We do it all the time on coolers and any resistant plastics like the signicade and 4 wheelers too
  12. Frustrating

    Same here WB, I just let them walk. I am here to make money and after 16 years I don't need practice!
  13. Attn: All Flexi users - fonts not working after the Windows update

    All you have to do is open control panel, add remove programs, check top box that shows updates, sort by date, remove the 1 update that is not a security update most recently installed. It is a file that has to do with daylight savings time. remove it and all normal again! I am running XP and...
  14. Options you'd like to see in VersaWorks?

    A couple more queue tabs for more basic media setups would tickle me! That shouldn't be a hard request!
  15. Layering vinyl in the shop?

    We just use the Avery blue felt edge squeegees and it solved that!
  16. Font Help!

    Man your good! Thank you so much! This one was killing me! I knew I had seen it before and had it but it was not active on this system.
  17. Font Help!

    I have to match this one exactly because I am only replacing missing letters on multiple items. I know I have seen it before but it is eluding me today! Any thoughts. already tried the usual sites. Thanks SD
  18. Font or custom?

    I gave up and sent it to Eric (Vector Dr) He has always done me a top notch job when I am in a pinch! Thanks all who tried. I am cross eyed from going thru 15 years of fonts!
  19. Font or custom?

    Thanks, sent them an email asking turn time the other day and awaiting a reply. Meanwhile I'm just going to have to keep at it because he wants it by Friday.
  20. Font or custom?

    Ran it thru WTF with no hits :doh: I am pretty sure it's a font too but 2 days on it and I haven't been able to ID it. Its on a Johnson 150 outboard motor and the replacement decals are discontinued. The old guy loves this boat and even got me written permission from johnson to reproduce them.
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