Search results

We use Roland Versaworks 5.5 and 6.2. Does anyone know of a way to easily print a julian date code on each product that we produce? Is there a Variable data option to add that? If not in Versaworks, is there another RIP that can do this?

RGB and CMYK will be different. We have found that RGB is usually the color that we want. However there is a lot more to color management than just picking the color you want. Corel and illustrator have color management settings that you should set up. Your RIP will have lots of color...

The usual keypad method to enter service mode. We have version 3.2 installed.

Deleted

We do have a second VG2-540 that has no issues running on the same install of Versaworks. I will try the uninstall and see if that makes a difference.

Sometimes it errors when there is no print job. It will do it when I power it on. However, I have only seen this when the ethernet cable is connected. I've never gotten the error with the cable disconnected.

Technician came yesterday and changed the main board, servo board, RFID Board, and the ribbon cable between the main board and servo board. It still errors out after about 10 inches of printing in the middle of a scan, so the feed motor is not running when it fails. He has opened a case with...

The technician just left. He said that service mode can be enabled on the VG2's by going into the service menu. (technician required if you don't have access). Go to Service Switches->Page 10-> Set the last 0 to 1. That enables service mode and it stays enabled for future firmware upgrades. He...

I checked today and we are running Firmware version 3.20.

These are new printers to us. We have GSG coming to change a couple of print heads. I plan to learn the process while they are hear so I can do it in the future. It will be 10 Days from the time I called until they are supposed to be here. Not happy about that and definitely will be doing any...

Sounds like an expensive error

Both of our VG2's are running TR2 inks and we have access to the service menu.

Does anyone know if Service Call 0008 is the same for a VG series printer and an SP? Our VG2 is giving us this error also, but if it's a feed motor error, it wouldn't make sense for the ethernet cord to cause the issue. Our ethernet cable is only about 30 feet long.

does anyone know what version of firmware locks out the owner?

We have two VG-2's and I am thinking about going from CMYKcmkO to CMYKcmOG to get a wider gamut for greens. Has anyone done this? Is it worth the swap? What process do I choose to flush the lk line? I do have access to the service menu.

I have two VG2’s and I am able to get into the service menu of both. They are both running TR2 inks. Is there something that I need to avoid to prevent being locked out of them? Our nearest service center is 3.5 hours away. I can’t afford to pay GSG $1000’s just to perform a calibration that...

Did you ever figure out the issue? I am having the same problem, but only after about 15 minutes of printing. I've cleaned the encoder strip but no luck. My test print is perfect with no deflections and all nozzles firing.