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still looking for the code if anyone knows.

Has anyone got the code to get into the service mode on the vs series of printers with firmware 4.20 . it says service mode protected. I need the key sequence to unlock service mode please.

not using whites or metallics. just cmyk-lc-lm i checked the drain lines they are clear also the captop in not flooded. Thanks for the suggestion :banghead:

im thinking of removing the damper and injecting cleaning fluid directly into the head with a syringe what do you guys think

ok so far i have tried: 1 firmware update (no change) 2 overnight head soak (some improvement then back to square one after short print run) 3 checked ribbon cables (ok) now considering new captop from digiprint supplies all thought current captop looks mint. any one used the generic...

how would i tell? I am waiting for a kind person to send me a service manual so i would know how to remove the damper for inspection without damaging anything.

Thank you for pointing that out. i was aware that it would be closest to the front left when i looked, i used a microscope camera. Looks as clean as a whistle.

had a look under there today and its like a mirror i see no scratches or damage. thanks for the suggestion.

did a full firware update today and no change in the nosle pattern. after i did the overnight head soak there was an improvment in the test print then after i did a short print job i just thought i would check the nosle patern and im back to square one :banghead:

thanks for all your ideas. i am trying the overnight head soak. I have clamped the captop pipes and filled the captop to the brim with cleaning fluid and manualy parked the heads with power left off. Will see how things are in the morning.

VS 640 service manual I would also be interested in the vs 640 service manual if some one can point me in the right direction please.

located in Norfolk, Uk hope its not the head :omg: no scratches or jams to report i always run with the head in the high position.

unfortunately the warranty has run out, and times are hard at the moment so i would like to try and sort this my self

did a firmware update fairly recently but i will also check that tomorrow thanks.

ok thanks i will try the ribbon cable thing tomorrow i always clean the cap station and have tried manual clean again today. could this be a blocked head ? really appreciate all your help as i cannot afford a tec guy does anyone have a service manual for the vs640?

Hi im looking for advise on what the problem is with my printer seems to be getting worse and does not get any better with cleaning cycles.