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Thanks! I contacted digiprint-swan.eu, sent him the files from my 2 printers (Mutoh 1204) and he provided me with the authorization codes to send to the printers. I works perfect! no need for smartcards anymore:smile:

here is the picture of the broken part

Hello, I have read error when I insert a Magenta ink cart in my Mutoh 1204. I looked inside the ink cart opening with a flashlight and I saw that the little electronic chip that read the card is broken inside the printer. Where can I buy this part? is it easy to replace? If not is it possible...

problem solved, it was a air leak on 1 of the ink line.

I am still trying to resolve my nozzle check problems on my 6 months old 1204. Signwarehouse sent me a new Maintenance Station, I installed it this morning but it seems like the problem remain the same. When I do cleaning or little charge I don't see any ink going in the waste tray. The 2 clear...

It's working again. I just pushed on all the cable everywhere, restarted the printer and the problem disapeared. Thanks!

The printer was turned off when I replaced the maintenance station but I did not unplug the cord. I have a second printer, I will try to switch the main board between them to see if it makes a difference.

I just replaced the maintenance station on my mutoh 1204 and I just after powering the machine on I now get the message "[KCMY]S/C ReadErr" on the screen. I tried with new ink cart and tried to reboot the printer several times but the error remains. I most likely broke something when I replaced...

Ok, the SignWarehouse tech called me back, he seemed very knowledgeable,he said that the issue most likely come from the Maintenance Station and he sent me a new one.

I bought it from SignWarehouse.com and yes I did contacted them but it's impossible to talk to them on the phone, you always get a dispatcher on the line. They opened a ticket, asked me to send pictures, I did and now I'm just waiting for one of their tech to call me back. Does anybody know how...

The printer is about 6 months old. I just noticed that when I do a cleaning or a little charge nothing go in the waste tray. I can hear the noise of the maintenance station but it looks like it's not pumping any ink. Is it the pump? the seal? or should I just replace the maintenance station...

You can download it here: http://www.sendspace.com/file/n8i8ac

There is no air in the line, the line is seems full of ink but 1 of the black damper is empty. Does that mean I need to replace the damper ? Thanks

Hello, here is the picture of nozzle checks on my mutoh 1204: I tried multiple cleaning, multiple little charge, soak a coffee filter with cleaning solution and let the print head rest on it (multiple times). All nozzle check are perfect except 1 of the black. So I decided to look at the...

The picture shows the ink residue under the cap of the capping station. The wiper, top of the capping station and print head are spotless clean.

Yes, the SW support tech told me that, however I think it's hypocritical since SW is also selling 3rd party ink for the ValueJet called EnduraInk... So it's fine to use 3rd party ink as long as you buy from them. Also it is illegal under U.S. Federal antitrust laws. Manufacturers are legally...

I'm using 440ml cartridges from JetBest: http://jetbestusa.com/mutoh-vj-ink/ I usually clean the wiper, around the cap and around the print head like it's recommended by Mutoh.

Signwarehouse finally called me back, they told me that I need to replace the maintenance station, that I can buy the part from them for $600 and that it's not covered by the warranty because they said I did not maintain my printer properly based on the pictures I sent them. I would not...

Is all this ink gunk under the capping station normal ? the printer is 6 month old...

here is some pictures