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Managed to contact them, thank you very much! :)

Thanks. Trying to find an email address to contact them, but so far haven't really found that info on the webpage. Will keep searching...

To clarify, this is a plotter we've been using earlier, but have now given away. Problem for them is that it won't start, so something's broken, so they are on the search for service manuals and possible circuit diagrams.

Hi all, I'm wondering if someone on here have any information about an old plotter called "Wild Leitz TA41"? I'm on the hunt for manuals/service manuals and such. Any information would be greatly appreciated.

We've been using Chemtronics Swabs for cleaning our printers since day one. They are good, but a bit on the expensive side. Does anyone have a suggestion for a good alternative to these? It's the daily cleaning around the edges of the printhead (not on it!) and the general weekly cleaning that...

Thanks for your reply. I don't find that in Omega version 5, so it might be a limitation on our version I guess.

Hi all, I was wondering if there's any way you can export a pdf-file from Omega in CMYK mode instead of RGB? We haven't really bothered to export files as PDFs from Omega, but rather use EPS because of this issue. What are we missing here?

Same issue with our old 1204 https://www.signs101.com/threads/valuejet-1204e-fails-to-detect-when-out-of-ink.171663/

Yes, it's been doing this to all of the colors. Sometimes it works, but most of the times it doesn't. We had zero issues with this with the earlier types of cartridges. As for the firmware, I'm not sure how to check this. It says version 2.01 /1.21 in the menu item "version".

Ever since we got this new brand of cartridges, our ValueJet mostly fails to detect when they go out of ink on a cartridge. It's a bit of hot or miss, mostly miss. I'm attaching a screenshot of what the current cartridges looks like, unfortunately I don't have an image of the previous type we...

The only drawback as I see it in your case if you're keeping the old edge 2 and decide to go with the FX, is that you'll need to store two different sets of cartridges. Other than that, I think the cartidges for the FX is cheaper than the ones for the edge 2?

Solved my own issue by adding the domain account on the Windows 7 machine on the Security Tab with full permission of the Queue folder properties.

Edit: Solved, see my own reply to this thread, in case it could help someone else. Hi all, we have a computer running Windows 7 Pro. The Gerber Edge II and an envision 375 is connected to this computer. Sending jobs locally from this WIndows 7 machine works just fine. Sending jobs over the...

Thanks for your reply, will try increasing the value step by step and see if everything still works out without any issues with the output.

Hi all, we have a Mutoh 1682SR printer, and I'm curious about what people are setting the Spitting value at. Default for this machine from the manufacturer is a spitting value of 2. Is that a very conservative value? I guess you could bring ink comsumption down by increasing this value, but not...

So, onto the next problem that seems to have appeared out the blue for me on my workstation. Sometimes while working in Omega, Omega starts to completely trash the Temp folder of my ssd with a large number of .wmf-files, that can easily reach several gigabytes in total in a matter of seconds...

Found the solution, if it's of any interest to anyone else. Use these setting in the import window and it should work:

Hi all, recently our Omega software refuses to import files (eps/pdf/ai) without changing the color the imported objects. For example, I can create a simple box shape in Illustrator, color it red (cmyk 0:100:100:0), and when I import that file into Omega, the values have changed. Importing the...

Yes that should work as a workaround for this. I guess the feature mentioned in my first post must be bugged, or that I simply don't understand what it is supposed to do.

Thanks for your replies. I'm not new to this, we've had the machine for about 8 years or so. For this special scenario, it's because of a template we made that holds another material in place, with screws and things sticking up above the surface of the actual material that needs to be machined...