I want to thank all the members that have upgraded your accounts. I truly appreciate your support of the site monetarily. Supporting the site keeps this site up and running as a lot of work daily goes on behind the scenes.
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My printer shows a substrate jam, but the carriage is hitting the print head service cartridge. The cartridge doesn't seem to be moving far enough back. I have changed the cartridge, but still having problem. Any suggestions? Thanks in advance.
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