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Our Summa D120 cannot be powered ON. The cable is OK, but something connected with the cutter itself looks to be. So I am looking for its fuse and I cannot see it. I was expecting to be somewhere ease to see it but I do not see any. I replaced the plastic cover on the power connector side and no...

We use such a machine since 2011 and it worked well. Last year we faced a problem regarding black side of the head and it was obviously for everybody that the had is gone. But I found a way to transform any CMYK layout in CMY, using a specific color profile and the layout transformation is not...

We print on ValueJet 1614E since 2011. We used to have some clogged nozzles even we changed a printing head. We usually understand when and how is necessary to clean the head. Now something strange is happening... One rectangle of black ink nozzle check (the second one) started to miss lines. In...

On a Mutoh ValueJet 1614E machine the nozzle check for one side of black ink was not perfect. I had a clogged nozzle from some time and I tried to unclog it. I pulled some cleaning liquid through the nozzles. Gentle, without pushing hard until all the jets were clean and parallel. I mounted the...

In order to have a good nozzle check to let us work we need to clean and clean more then 15 times (and even more...). Now I can not anymore to obtain a complete nozzle check. The cleaning itself (strong) works well. I looked at the draining hoses and a lot of paint goes out during the cleaning...

Hi, Since some days we cannot print in good quality on plastic media (vinyl and backlit). In the attached photo you can see black ink exactly on the direction/path of machine rollers. Those rolls are perfectly cleaned. It looks to me like static. I thought that the rolls do not freely move in...

We print on Valuejet 1614 since 2011 without big problems. From a couple of weeks we started to face printing problems on Magenta and sometimes on Black. The printer behavior is the next. It starts OK and after some time (about 3 to 10 sq meters) red color (100% M, 100% Y) starts to become...

We use Onyx version 10.0.0.89 to print on Mutoh ValueJet 1614. Even if I set "Space Between Copies" = 0 the space is zero only on horizontal side but all the time about half millimeter white space on vertical side between the two layouts, working with "Conserve media"ticked. Can anybody...