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I would say you have a chip gone bad in one of the other 2 cartriges in that ink bank. Check the light cyan and light magenta. I have seen it before, that a chip in one ink cartrige corrupts one or both of the other 2 chips in the same ink bank. Do you have access to a chip programmer? The...
Make sure your caps are clean so that the pumps can pull ink through the heads/prime them. you can go into the service menu and increase the voltage to the heads that are not printing. write down the values before your change them, in case your need to reset them.
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