Search results

An installer once told me that customers always tipped him. He doesn‘t work for me anymore but I started to wonder why he was getting tips and I have never heard another installer mention it. Is this common practice and other installers don’t talk about it? The best theory I have is that he was...

We have several customers that submit large quantities of randomly sized files. For example, we received 100 files on Monday for a job due tomorrow. The files have to be checked, sheeted (some for double sided), nested, and cut lines added before going into print. Does anyone work with Enfocus...

What do you charge customers for bounced checks? We are updating our policy and want to make sure it's reasonable and within industry norms. Currently we collect the bank charge, but nothing for our bookkeeping costs and inconvenience costs. Is it reasonable to charge more than the bank fee...

There were a lot of issues with the Latex 800 when it launched. They seemed hit and miss. It’s kept me from upgrading our 570. Can anyone share more current experiences?

My customer is looking for someone to install (4) 24"x120" decals on buses at the San Antonio Rodeo on 2/10. It should take less than an hour for a 2 person crew. If interested, please call Alan at Houston Sign Company - 713.814.5071. I will put you in contact with the bus contractor to make...

Has anyone heard why both FEDEX and UPS websites are down this morning?

I'm looking for someone in the San Antonio area that can remove a vinyl ad from a bus. I don't have any real details, but if it's similar to graphics I've done for them in the past it's probably 24"-36" x 15' long. If you are interested send me your contact info and I'll pass it on to the bus...

A last minute FYI - This week I've received notices from 3 suppliers that coroplast prices are going up 20% on March 1.

I received a note from one of my suppliers that MDO prices will increase by as much as 17% on November 1st. I’m considering ways to approach this with customers without sending them on a shopping trip with competitors. Anyone have thoughts?

A customer wants decals of Osama Bin Lauden photos to put on the grip of his pistol. Some folks in my shop are freaked out by it. We aren't installing them. Anyone got thoughts on this one way or the other? Alan

The alarm company called at 10:30pm. 2 motion alarms had been set off. A quick check of my cameras showed no movement but I knew they had been there from the papers all over the floor of my front office. I went to the office to survey damage. This time they came in through a large exhaust fan...

I'm installing 500 small anodized aluminum name plates to an outdoor painted cinderblock wall. The plates are 2"x5" and I'm considering a single 2x5 strip of VHB for the installation versus silicone. The customer has been told we want the paint to cure 30 days before installation. Any...