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Hi Everyone. I am having an unusual problem when I print. I am getting an unwanted stain of yellow ink. It seems that the yellow is getting into the black ink channel somewhere. The stain is usually on the left side (as you look at the printer). I have attached a photo of the test print and also...

Hello everyone. I have a Summa S120. It has stopped working completely giving me the warning 'Y axis error! Reboot'. Could anyone help me to narrow down where the problem is coming from. I read another post which was getting the warning 'Y axis error' but the symptom was not the same. Our...

HI all. I have a HP Designjet 8000s. And unfortunately my usual dealer has told me they can no longer supply me with ink cartridges. they're not being produced anymore. Can anyone help to suggest other suppliers that may have some stock which could keep me going for a while longer. Or can anyone...

HI all. I have a HP Designjet 8000s. And unfortunately my usual dealer has told me they can no longer supply me with ink cartridges. they're not being produced anymore. Can anyone help to suggest other suppliers that may have some stock which could keep me going for a while longer. Or can anyone...

HI. Thanks for the reply. I clean the machine regularly as instructed, the caps first with the cap cleaning fluid, then wipe the heads with a dry cloth. When I do a print head recovery it doesn't change anything. I checked the connection to the print head. I it seems to be OK. I also tried a...

HI all. Since a couple of days, our design jet 8000s has stopped printing light cyan. I use it with Caldera V8. If I change the setting in Caldera to CMYK, it's print quadri. But on the control stripe the light Cyan is not there at all. A few days before I replaced the magenta print head. But...