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As of late and nearly every time I've tried to die cut laminated vinyl the machine hasn't done so successfully. Being larger format stuff, I can't understand why - even with all of the settings where they should be - a lot of passes around letter forms and the like jump around and produce what I...

Upon applying a solid grey (C: 0%, M: 0%, Y: 0%, K: 60%) swatch to a gradient and printing the file, the finished product is exhibiting a very noticeable amount of magenta in the areas where the grey fades to white. I know the four-channel printing process has been known to yield similar if not...

Put plainly, I'm unable to restore the connection between this computer and thee ONYX Rip server for printing. Any suggestions for a quick fix would be greatly appreciated!

I'll try this and report back with results. Thanks!

The vinyl isn't applied to the sign, I'm just trying to cut a laminated piece of it and the blade depth seems to be a bit screwy.

Upon first trying to cut a 48"x48" piece of laminated vinyl, I noticed that adjusting the knife pressure to compensate for the laminate's thickness causes it to drag itself along bits of the sign, creating unwanted sort of scratch marks. Is there an easy way to avoid this? Thanks in advance for...

I'm trying to swap out an empty cartridge for a new (full) one, however the printer's not recognizing it. I tried swapping the chips but the extend life prompt didn't display itself. Any suggestions? Thanks!

Every single time I manually clean the printer head with the appropriate cleaning solution and cotton swabs, a subsequent test print yields large chunks of each color missing. The issue was (supposedly) a capping station/suction-related one, however the trick I used to rectify it is no longer...