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Hi, How do I know if my printer is an RGB or CYMK printer. When I use iProfiler software, I have a choice to make before creating my color profile. Thank

Hi, Does anyone here know where I can find a tutorial on how to remove my head from the JV300 without adjusting it. I want to do manual cleaning and it's very difficult to access. Regards,

Hi, Since updated V. 3.3 on my FC8600, the cutter move at the end of lengh job before cutting, and return on home. I have a new option like "F" for cancel it on LCD. Can i remove this option, because i spend a lot of time ? thank

Hi, I've just installed Cutting Master 5 but my cutting job is not accurated and cutting always offset. I don't think is Cutting hardware because with CM4 all job is perfect. Any suggestion ? thank

Hi, Can you know how remove a feed media after detect paper or before start a new job? My printer feed always about 80mm !!! and i must always back it manually for safe media. I setting pre-feed disable in SETUP menu but i don't fix this issue. Thank

Hi, I have always this error (Y OVERCURRENT) when the traction head go to got the cutter on the left side. The selonoid is ok because i test many time with test menu and it keep always the right time out. Last year, i change it, the spring and many part in the cutter head but the problem had no...

Hi, I would like to know if anyone here has managed to make their color profiles for different printers and have identical colors on all their sublimation printers. I use Ergosoft for color management and I have Mimaki's printers, 2X #JV-33 and a #JV-300. Creating a profile on sublimation...

Hi all, We have a serious problem to print a drawing with a #white part. I have been using a Monti Antonio 853 for four years and I can not solve this problem. We produce #sportswear and bags and others. In the #workshop, yes we have a lot of colored fabrics dust, so I clean a lot of times...

Hi, In this summer, we have a lot humidity ( 50-60% ) and on certain fabric (polyester look like coton), i have a ghost on the first 5-6 inches. After one pass, i flip for sublimed the other side and now, no ghosting and very sharp transfert (sub). I use Monti 853 calendar. I print on paper...

Hi, i don't understand how can evaluate my #ink #limit and what exactly the right file to print in #Ergosoft RIP. When i create a new #print #environment, no profil and no linearization, what setting attribute to maximal ink limit (see my pic included). Maybe no ink limit setting ???

Hi, I have been using Kiian's HI-PRO ink recently on a JV-300 and since then I have a bubble problem that forms on the captop during a long print. The ink seems very easy to lather. Bubbles that form on the captop cling to the head and produce spots and lines on the print. Has anyone had this...

Hi, Does anyone know how to see the number of copies I print when I repeat a job multiple times? Nothing says it in the log. I use Rasterlink 6 now. When the printer stop before complete copies, i can't see the status of my work. thanks

Hi, I use the Ultraflex #banner brand with eco-solvent but it is very sensitive for #finger marks and rub marks. Do you know a brand less #sensitive material. When I change my roll, I always lose a foot unusable #material by which it is #marked. Thanks

What is the best setting for printing #seemless texture tiles #pattern with #PosterPrint #Ergosoft. I have always a little #gap between #copy. thank for your support

Hi, We have an issue on white fabric when we make sublimation. This #problem is on calander, flat bed press too. We use always protection felt but we have stains after heating but we cannot see that before doing. We have more blue stain little #dust of fabrics. I clean always calander before i...