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My Envision has just thrown up this error message "X Axis Encoder fail" I've tried unplugging it for a while and restarting, but no luck.

I have a GS15 plus that I’m trying to fix and when I cut the test file I’m getting bad results, seems to be affected by the connectors that go from the motors to the board, if I wiggle the connectors I sometimes get better results. How can I get a more consistent connection? Replace the...

I Have this spare. $70 plus shipping allows the connection to a Gerber Edge 1 or 2 via USB Details below https://www.gerbertechnology.com/downloads/pdf/discontinued/usb2parallel_gerber_omega251.pdf

I just got an Edge FX second hand and need help connecting to a PC running windows 7, the only online manual I can find only has instructions for windows xp.

I'm trying to recreate this stippled outer effect on the outside of the lettering, needs to be spot colour as i'm printing on a Gerber edge

What’s the best way to clean GX15 rollers? I know not to use anything too harsh like acetone or alcohol but what can I use?

I have a Gerber edge LE that i'm going to swap the head on, what i need to know is a)how to change the voltage? and b) how to work out the voltage needed for the new head based on the resistance?

Where can i buy a new roller from? i think someone did an exchange service?

If I make any offset adjustment here in flexi the cutter goes haywire?

Hi, I have a problem with my GS15 plus cutter, it has started to cut incorrectly on the Y axis? the belt is not slipping? the carriage moves freely when switched off so thats not the issue? If I use the direction arrows to move the carriage back and forth sometimes it just buzzes without moving...

Hi All, Recently I have noticed the registration accuracy between colours has been not as good as it should be? Does anybody have any suggestions as to what might be the cause? I have cleaned the sprocket feed wheels and rubber roller. Thank you in advance Alistair

Computer died and i don't have the disc to re-install Photoprint, we have a licence and dongle for it but no disc. tried scanvec but they don't keep that version anymore. Can anyone here help????

spandex here in the uk have it but £100 for a 15m refill is ridiculous!!!!

I'm looking for a chrome material to print on my gerber edge I have used a product from spandex that's 70 microns (0.003")but I need a thinner material closer to 25 microns (0.001")

Not sure if it's a font or custom lettering?

mach one font Can anyone id this?

Is there any way to get close to this colour on a Gerber? Neon red

Is there a suitable roll laminator for laminating gerber edge printed stock? one that won't cost the earth, i'd only be doing a meter or so at a time. some of the things i am printing need to have a high gloss finish.

Hi, I'm printing on Chrome vinyl but the printer is leaving fine scratches on the surface, is there a way to solve this?

I'm new to using the gerber edge and flexi, when i send a file to print it prints each colour twice, once for the non-overprint and then again for the overprint parts of the design? can anyone guide me where I'm going wrong? please:Big Laugh