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  1. KNIFLESS tape ~

    We used to use the original knife-less tape brand that was then bought by 3M but found that it left kind of a rough edge on thicker materials or stretchier laminantes. We were given a roll of "Wrap-Cut" to try. It cut really great. The filament is actually wire and It's all we use now. There are...
  2. Wrapping an exterior door

    We have wrapped a few exterior doors. The life expectancy really depends on how high traffic it is and what type of traffic. We recently wrapped a coffee shops doors (Tim Hortons) with 180 and they were coming up in about a month. There were gouges in the vinyl and a lot of the edges were coming...
  3. GRAPHTEC opinions

    We have 2 Summa's, 1 tangential and one drag. A Graphtec and an old Roland drag as well. The Summa's are amazing. The old Roland is our workhorse and the graphtec gets used about 5 times a year now. Had issues with the usb port going bad twice on it. had to re-solder the port on the motherboard...
  4. Shop layout

    Tables on wheels, make sure they're all the same height...and at a height that is comfortable to work at. Shelving or pallet racking...or both. This will help you stay organized and keep signs, decals and media out of your way while you work.
  5. Help

    it is done in your design software. In Flexi select the black, assuming its vector, and then select fill/stroke editor from the view menu. then select advanced and then mode from the pop up window. Choose CMYK and then change all the values on the right to 100%. I think you can also use the...
  6. Help

    is the black designed with a CMYK color value? if so, do you just have the k set to 100? or are all colors set to 100?
  7. Art fees set up fees fees fees

    I think it comes down to this. How busy are you? Are banners your bread and butter? If you're busy and they aren't, don't nickel and dime with everyone else. Charge for what you time is worth. We charge a lot more than $4/sq. Sometimes we get the job, sometimes we don't. People know we do great...
  8. Interesting dilemma

    On this first occasion we would suggest to the customer that we would split the cost of redoing the banners with them. The reason I say suggest, is because if they pushed back at all we would probably just redo them on our cost, but making sure they know we are doing them a favor by doing that...
  9. Nifty Tip: Ask your customers for Google reviews

    We started working with a social media company about a year and a half ago. They told us that while a google review is great, there's more to it than that. Having 5 star reviews is fantastic, but if you're not at the top of the list, most people will never get far enough to read them. The trick...
  10. Iphone is now 2 years old!

    A cell phone is a mini computer, and the HDD in regards to OS and whatnot work in a similar way to you desktop or laptop. After being used a lot and having apps, pics and everything else installed, deleted and moved, things have to work a bit harder to talk to each other correctly and will "slow...
  11. Wrapping Planes & Jets Yes or No?

    Hmm, Well I have installed vinyl on 2 planes. They were both prop planes so was never really concerned with the engine. I was however a bit concerned it might come off and jam in the rudders (not sure if that's the correct term lol). I assuming if you can't turn or go up or down you're gonna...
  12. Flexi subscription opinions needed

    We have Flexi on 6 PC's. the design version on 4 and production manager version on 2. Everything works well with talking to each other but having 6 subs a month adds up even if the design versions are a bit cheaper. The other issue is we had problems with Flexi on BOTH of the production machines...
  13. Installers pricing in risk or replacement?

    We did talk to them and asked them what went down. They didn't really have much of an explanation except to say the customer said it was okay and he signed off on it. We asked for proof of that and they had none. I also told them that regardless of whether the customer signed off on it....I...
  14. Installers pricing in risk or replacement?

    I am about to have a conversation with a company about exactly this. We recently got a company to install some printed frost onto 10 interior windows in a city a few hours away. We got a call from our customer who was not happy with the install. He sent pics and there were large wrinkles...
  15. New Plotter - FC9000 or something else?

    We have an 8600 and a summa t1400 tangential cutter side by side. No one wants to use the 8600 anymore because the summa is easier to use and cuts better. Unfair comparison I know as the 8600 is just a drag cutter, but still. If you are doing print cut and there is a lot of detail, I would...
  16. help this new mimaki is driving me nuts

    We have the same printer. I believe the tech said we had to use usb to communicate. The only thing the network port did was give status. Maybe network communication was an option we didn't get? I would look into that though.
  17. Define... "The Craft"

    I believe "The Craft" is in the knowledge gained over years in the industry of what works and what doesn't. It's being able to figure out what a customer needs rather than what a customer thinks they want, and being able to guide them there. It's all the little tricks you learn in design...
  18. Question Anyone ever install window perf on both sides of window?

    We had installed perf on the interior and exterior of one of our shop windows before. It made a weird optical illusion. If you look at it while you're moving at all it looks very strange. It's very distracting and I wouldn't recommend it. That being said I don't remember what % it was. maybe it...
  19. HP360 color inconsistencies lately

    We have had the same issue with a few files. We have not found a fix, only workarounds. The pantone color-shift is a REAL pain in the ass. We had almost half a roll of print go in the garbage because of that. We are not on the latest version of flexi. As a matter of fact we are using an older...
  20. WTF? This thing is horrible

    No.....no they don't.
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