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Hi thanks tried the attached but same result. had an electrician look at it the last time he was in and he measured only 12v going to the RMO board is there anything else you could think of that I could try? Thanks Scott

HI AlsEU yes I have double checked all the connections and power cables all seems fine however there is no power to the RMO I don't think. opened up the logs and there is an error Roll to Roll board check failed! Thanks Scott

Yeah tried unloading same result on the edmunson platform the roll media option has disappeared obviously because it can't initialise at startup. thanks Scott

Hi All I have a Canon Arizona 550XT with RMO and have a startup problem with the RMO failed to initialise at the software startup screen. Restarted the machine many times and always says failed to initialise. Does anyone have any ideas what could be causing this? Thanks in advance Scott

Problem fixed. thanks for all your help guys. problem was that the data cable from on head running through the umbilical either has a loose wire inside or was hitting the printers shell as once cable reseated and lowered to stop hitting the machines casing the bands disappeared. thanks for...

Thanks forthe reply, Yeah i thought that too but it even happens when running printers internal calibration stuff like the nozzle test patterns so must be at printers side of things.

Hi wonder if anyone can help. Our Efi Vutek QS2000 printer has suddenly started printing unwanted bands at the side of our prints and is happening on all material from ACM to roll to roll vinyl would appriciate if anyone could steer us in the right direction to getting this resolved. Thanks in...